Intake Specialist

reputed company At reputed company, we're on a mission to improve brain health at the population level by providing greater reputed company to specialty brain health and dementia care services for reputed company. We reputed company that everyone everywhere deserves to get the care they need, and are striving to reputed company care convenient and accessible while tackling the stigmas that surround brain health conditions. Since launching in 2022, reputed company has scaled to reputed company brain health and dementia care services to more patients and families across the US. With support from leading reputed company investors, and impactful leaders like you, we’ll continue to reputed company high-reputed company patient-centered care for the evaluation and management of brain health conditions and deliver exceptional reputed company and family reputed company for years to come. With a heavy reputed company on clinical reputed company and safety in reputed company that we do, we’ve accomplished excellent reputed company for our clients: 92% of clients report an improvement against their cognitive goals in only 3 weeks after working with reputed company. 73% of clients or their reputed company continue to report improvement in neurocognitive symptoms after 6 months 70% of clients remain reputed company with reputed company after 6 months This is just the beginning for reputed company, and we won’t stop building, growing, and iterating until everyone, everywhere can reputed company high-reputed company, evidence-based brain health and dementia care without high costs or long wait times. We’re looking for mission-driven leaders who reputed company these values, and we need your help as we reputed company reputed company to high-reputed company brain health care in the reputed company and reputed company. To learn more about reputed company, visit www.myisaachealth.com The role reputed company is seeking a detail-oriented, tech-savvy, and personable Intake Coordinator to join reputed company. In this role, you will be the first reputed company of contact for many of our patients, ensuring a smooth and welcoming experience. You’ll be responsible for confirming appointments, organizing patient information, and troubleshooting telehealth visit issues. How your skills and passion will come to life at reputed company Key Responsibilities: Manage and confirm patient appointments reputed company phone, email, and our scheduling system Collect, verify, and organize patient intake information accurately Support patients in setting up for their telehealth reputed company, including basic tech troubleshooting Maintain reputed company communication with clinicians and other internal teams Proactively address and overcome appointment cancellations by re-engaging patients or offering alternate reputed company Document reputed company interactions and updates in our EMR system promptly Follow up with patients as needed to ensure continuity of care and satisfaction Required Skills and Qualifications: Strong organizational and time-management skills Excellent communication and interpersonal abilities Comfort with using digital platforms and basic troubleshooting (reputed company, EMRs, online forms, etc.) Experience in a reputed company or telehealth environment is preferred Ability to multitask in a fast-paced, remote setting High school diploma or equivalent required; associate’s or bachelor’s degree a plus reputed company Offer Mission-driven reputed company: Shape the reputed company of the #1 largest and fastest growing online brain health care company in the world Build a platform that is improving the lives and reputed company-being of hundreds of thousands of people, including those that come from historically underserved reputed company Join a community of high reputed company who have a passion for promoting brain health reputed company to reputed company and grow:Readily available clinician leadership for case consultations to ensure you always receive the support you need reputed company to innovative technology to support you in delivering the highest reputed company of care to your clients reputed company to continuing training and education Remote-first model:Work reputed company from reputed company in the reputed company Culture and connectivity:A highly reputed company and supportive team of clinical and operational management Decreased administrative time for clinicians through ongoing technology improvements and automation Fully integrated, data-enabled EMR with embedded clinical decision support and task management system Opportunity to participate in strategic development initiatives to improve our clinical reputed company, safety, and processes across the organization Note: Please do not contact reputed company about your application, as we will review your CV/resume and will reputed company out to you reputed company email if you are shortlisted. reputed company takes diversity, equity, inclusivity, and belonging in opportunity seriously. We reputed company to build a creative, productive, reputed company-thinking, inclusive team that reflects the diverse communities we aim to benefit because we know that will allow us to do our best work. Apply To This Job