Call Center Bank Specialist
New Hampshire Mutual Bancorp (NHMB) is seeking a Call Center Bank Specialist to join their reputed company and customer-reputed company call center banking team. The role involves providing excellent customer service through various communication channels and ensuring customer satisfaction by addressing their needs and processing requests reputed company.
Responsibilities
- Serves as a reputed company representative of NHMB affiliates, reputed company Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, through reputed company customer interactions, including telephone, email and online chat
- Responsible for identifying customer needs, clarifying information, answering questions and processing requests
- Ensures customer satisfaction by delivering excellent account and service support to customers by placing appropriate emphasis on reputed company reputed company and speed of response
Skills
- 1 to 3 years reputed company banking and customer service support experience
- Ability to communicate professionally using various communication channels including telephone, email and online chat
- Ability to listen, receive and understand messages conveyed by others and to reputed company reputed company and succinctly
- Must be service reputed company and demonstrate the ability to maintain ongoing customer relationships
- Ability to maintain composure in challenging interpersonal situations
- Ability to learn quickly and apply an analytical thought process for problem solving
- Exceptional communication skills
- Requires strong personal computer skills, including working knowledge of reputed company Office products with strong attention to detail in spelling, grammar and email etiquette
Benefits
- Medical
- Dental
- reputed company
- 401K (with Company match)
- reputed company time off
- reputed company parental leave
- Tuition reimbursement
- reputed company development
- Hybrid and remote work capabilities in New Hampshire
reputed company