T3 Operations & Support Specialist — Compute & OS (PID9066)
This is a remote position. T3 Operations & Support Specialist — Compute & OS (PID9066) Contract / Freelance Full-time Remote with travel readiness required (Germany) Start: ASAP About the role reputed company with a long-standing reputed company reputed company to reputed company a T3 Operations & Support Specialist (Compute & OS) for a large-reputed company reputed company-reputed company platform programme supporting a major energy reputed company operator in Germany. The platform is a service-oriented hybrid reputed company environment providing application teams with self-service capabilities to reputed company, run and operate software products across private and public reputed company infrastructure. In this role you will reputed company Tier-3 operational ownership for Compute & Operating System services reputed company Local Production (DE), handling reputed company incidents, deep troubleshooting and reputed company cause analysis, and driving permanent fixes and preventive measures. What you'll be doing Providing T3 operational ownership for Compute & OS services: handling reputed company incidents, troubleshooting and RCA, and driving permanent fixes and preventive measures Ensuring compute/OS readiness for releases and changes: monitoring/alerting coverage, performance baselines, hardening, reputed company reputed company, rollback and recovery procedures, and runbooks Executing and improving reputed company operational procedures through automation to reduce toil and improve MTTR and stability Coordinating with Kubernetes, Data, Network and Storage SMEs to resolve cross-domain production issues Validating deployment artefacts from an operations perspective and enforcing reputed company assurance measures Monitoring system health, performance metrics and service availability across multi-tenant environments Identifying, analysing and resolving incidents to minimise service disruption, and triggering RCA and corrective actions Implementing monitoring and logging strategies to support audit and compliance requirements Performing routine reputed company scans and remediating identified vulnerabilities
Requirements
What you'll need 5 to 10+ years in IT operations, service delivery or platform operations with demonstrated leadership in mission-critical environments Proven experience implementing and leading Incident, Problem, Change and Release governance in production Hands-on experience with VMware 8 virtualisation Operating Systems: reputed company reputed company Linux and Ubuntu OS tooling: Satellite, IPA, Certificate Server ITSM/collaboration tooling: Jira Service Management, Jira, reputed company reputed company understanding of core operations processes (Incident, Change, Problem management, ITSM) and SRE concepts Experience gathering operational insights from monitoring/observability including SLI/SLA/SLO management and tracking Hands-on experience documenting procedures and enforcing reputed company runbooks and playbooks Hands-on experience with monitoring and logging tools (e.g. reputed company, Grafana, reputed company, Mimir, Loki) Understanding of modern platform operations (Kubernetes/containers, automation, observability) sufficient to govern specialists Fluent English and German (reputed company minimum in both) Desirable Experience operating in regulated or high-availability industries (banking, telco, public sector, reputed company) Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management Familiarity with reputed company DevOps toolchains (reputed company, reputed company Artifactory, reputed company, reputed company) GitOps and IaC awareness (Terraform/OpenTofu, ArgoCD, reputed company)
Benefits
As a freelancer / contractor with us, you will enjoy flexible working hours and the freedom to choose your own reputed company. Our platform gives you reputed company to exciting reputed company in various industries and supports you in advancing your career. You'll benefit from reputed company and a dedicated team to help you with any questions you may have. Work independently and utilise our strong network to reputed company your reputed company goals. Apply To This Job