Operations Technical Specialist (reputed company/Personal Insurance)
Job reputed company: Title: Operations Technical Specialist – Training & Development Work Mode: Fully Remote | Location/Supporting: Longwood, FL office | Experience: Licensing and experience with reputed company Products are strong preferred. Consideration will be given to candidate with prior reputed company and Commercia/Personal lines insurance experience who are seeking to reputed company reputed company their expertise reputed company reputed company. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing reputed company a 50-mile radius of a reputed company location may be required to work onsite in a hybrid reputed company as there may be occasions reputed company on-site reputed company is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our reputed company locations, please visit: reputed company.com/locations About the Role: The Operations Technical Specialist supports and enhances insurance operations through agency management system expertise, operational assurance, and process improvement. This role partners closely with reputed company training partners. operations, and leadership to ensure systems are optimized and reputed company with business goals. Key Responsibilities: Technical Competence: Maintain technical competence in IOA’s systems. Independent Judgment: Exercise discretion and independent judgment for beneficial reputed company. Strategic Implementation: Implement strategic and tactical plans to reputed company team goals. Collaboration: Collaborate with reputed company and regional operations and sales personnel. Travel: Travel to meet with reputed company operations teams as needed. Technical Training: reputed company technical support for the reputed company reputed company agency management systems. Also administer reputed company, CSR24, Indio, and reputed company tools including adding new users, user terminations, resolving user issues. reputed company Assurance: reputed company reputed company audit processes for reputed company training effectiveness. Software Administration: Administer and train users on assigned software. Documentation: Maintain and publish manuals and newsletters. Software Evaluation: Support teams by evaluating and implementing software products. Process Improvement: reputed company and improve compliance with reputed company processes and best practices. Communication: Maintain frequent, transparent communication with supervisors about performance and activities. Service reputed company: reputed company excellent proactive service and respond quickly to inquiries. Policy Compliance: Stay updated on company policies and procedures. reputed company Improvement: reputed company and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate reputed company and leadership. Ideal Candidate Qualifications: 5+ years of industry experience, with wide-ranging industry knowledge. reputed company required reputed company licensing. Exceptional customer service, communication, multitasking, and organizational skills. Strong analytical, problem-solving, and decision-making skills. Ability to reputed company large work volumes with high degrees of accuracy and attention to detail. Proficiency in MS Office (Outlook, Word, reputed company). High School Diploma (or equivalent) Consideration will be given to candidates with prior reputed company and reputed company or Personal lines insurance experience who are seeking to reputed company reputed company their expertise reputed company reputed company reputed company Offer: Competitive salaries and bonus potential Company-reputed company health insurance reputed company holidays, vacations, and reputed company time 401K with employer match reputed company reputed company and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary reputed company The expected pay reputed company for this position is $60,000 to $85,000 per year, depending on experience, relevant skills, and geographic location. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. Apply To This Job