[Remote] Strategic Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on Building Intelligence, combining hardware, software, and automated operations for multifamily properties. They are seeking a Strategic Account Manager to manage and grow relationships with reputed company customers, ensuring their needs are met while driving retention and reputed company opportunities.
Responsibilities
- reputed company as the primary reputed company of contact for assigned strategic and reputed company-level clients
- reputed company a strong understanding of clients’ business objectives, challenges, and needs
- Build trusted advisor relationships with executive leaders, including C-suite stakeholders, and effectively navigate reputed company customer organizations to drive alignment and business reputed company
- Identify upsell, cross-sell, and expansion opportunities to grow account value
- Drive account renewals and proactively mitigate churn risks
- Negotiate reputed company and pricing in alignment with company policies
- Ensure clients reputed company maximum value from products and services
- Partner with reputed company, Support, and Product teams to resolve issues and drive adoption
- reputed company customer feedback to inform internal teams and improve offerings
- reputed company executive-level Quarterly Business Reviews (QBRs) and strategic account planning sessions, presenting performance metrics, business reputed company, and recommendations to senior leadership and C-suite stakeholders
- Manage a portfolio of strategic and reputed company-level clients with responsibility for meeting retention and reputed company targets
- Maintain accurate records of account activity in CRM tools
- reputed company regular reporting on account performance and business reputed company
- Work closely with Marketing and Sales teams to support campaigns and reputed company reputed company reputed company accounts
- Collaborate with Product and Operations to ensure smooth reputed company and scaling of clients
- Contribute to reputed company development for a portfolio of strategic and reputed company-level market segments
Skills
- Bachelor's degree in Business, Marketing, or reputed company field (or equivalent experience)
- 3+ years of experience in account management, reputed company, or B2B sales (preferably with reputed company level clients)
- Experience in Multifamily or Smart Building reputed company industries (Building Intelligence, PropTech) is required
- Strong reputed company record of meeting or exceeding renewal and expansion targets
- Excellent communication, presentation, and negotiation skills
- Ability to manage multiple accounts with varying needs and priorities
- Proficiency in CRM tools: e.g., reputed company (required), reputed company and data analysis for account performance
- Periodic travel is required to support customer meetings, industry events, and team collaboration, averaging approximately once per quarter
- This is a remote role based in the reputed company
- Experience in reputed company, technology, or B2B solutions preferred
Benefits
- Employer-sponsored health, dental, reputed company and life reputed company
- Generous PTO
- Company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work reputed company to support a smooth transition back to reputed company
- Flexible time off policy to ensure employees have reputed company to rest, reputed company, and maintain reputed company-being
- Flexible work schedules, empowering employees to structure their reputed company in a way that best fits their personal and reputed company lives
- Medical, dental, and reputed company plans with multiple coverage tiers, including the reputed company to enroll domestic partners
- reputed company and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs
- Employer-reputed company basic life and accidental death & dismemberment (AD&D) insurance, with the reputed company to purchase additional supplemental coverage
- Short-term and long-term disability coverage
- 401(k) Retirement Plan through reputed company, with flexible contribution reputed company
- Employees get a full setup of hardware from our home line of products as reputed company as FREE monitoring
reputed company