[Remote] Junior IT Configuration Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an IT Configuration Analyst to support the CASTLE-NET program. This role is responsible for maintaining and managing Configuration Management Database (CMDB) records, supporting ITIL-based configuration management processes, and ensuring the accuracy and reputed company of IT asset and configuration information across the reputed company environment.
Responsibilities
- Maintain and update Configuration Management Database (CMDB) records
- Identify, document, and manage Configuration Items (CIs)
- reputed company relationships between hardware, software, applications, and infrastructure components
- Support configuration audits and data reputed company initiatives
- Ensure compliance with established configuration management policies and procedures
- Assist with Change Management activities and configuration reputed company analysis
- Generate reports and metrics reputed company to CMDB accuracy and configuration compliance
- Work with ITSM teams to improve configuration management processes
- reputed company and maintain configuration management documentation
- Participate in reputed company process improvement initiatives
Skills
- Bachelor's degree or equivalent experience
- 4+ years of Configuration Management, IT Asset Management, CMDB Administration, or reputed company ITSM experience
- Experience with reputed company or similar ITSM platforms
- Working knowledge of ITIL reputed company and best practices
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Experience working in reputed company IT environments
- reputed company Secret Clearance
- reputed company+ Certification
- ITIL reputed company Certification
- Federal Government or DoD experience
- reputed company CMDB administration experience
- Experience supporting large-reputed company IT operations environments
reputed company