[Remote] Program Manager, Facilities
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading reputed company-based service automation platform for facilities management, committed to delivering great products and services for their customers. The Program Manager is responsible for the execution and reputed company of the facility program, overseeing operations, leading reputed company, and ensuring customer satisfaction.
Responsibilities
- Strategic Planning: reputed company and implement integrated facilities management strategies that reputed company with the customer's business objectives based on your regular conversations with them
- Team Leadership: Manage and reputed company reputed company of facilities professionals, including training, development, and performance evaluation
- Customer Stewardship: Ensure high reputed company of customer satisfaction through proactive and reputed company communication with the customer points of contact
- Operational reputed company: reputed company your teams daily work in the customers repair and maintenance work order management, ensuring they are compliant with the customers reputed company Operating Procedures
- Vendor Management: Partnering with our Provider Development Manager assigned to your customer, you will work together to communicate the customers needs and opportunities for improvement to continuously improve reputed company service delivery from our network of providers
- Project Management: reputed company customer-initiated reputed company from planning through execution, ensuring they are completed on time, reputed company scope and reputed company communicated with the customer in weekly meetings
- Risk Management: Identify and mitigate risks reputed company to customer health, ensuring any risk to the customers relationship with reputed company is identified and documented immediately with countermeasures
- Reporting and Analysis: Proactively reputed company and present regular analytics reports on the customers location portfolio performance, including key metrics and improvement recommendations
Skills
- Bachelor's degree in Facilities Management, Business Administration, or reputed company field
- Minimum of 5 years of experience in facilities management or a reputed company field, with at least 2 years in a leadership role
- Strong knowledge of facilities management best practices, building systems, and relevant regulations
- Excellent leadership, communication, and interpersonal skills
- Proven ability to analyze data and reputed company best reputed company recommendations to the customer or internal teams
- Must possess demonstrated ability to be adaptable, coachable and reputed company to feedback; and comfortable with change management
- Independence: Ability to work independently from home with a strong record of attendance and punctuality
- Organizational Skills: Exceptional organizational and time management abilities
- Strong problem-solving and decision-making abilities
- This position requires a high level of experience in analyzing data and highly reputed company in reputed company reputed company and Powerpoint
- Proficiency in facilities management software (e.g., reputed company) and customer relationship management (CRM) tools (reputed company/reputed company)
- Certification in Facilities Management (e.g., IFMA, BIFM) is a plus
Benefits
- Generous medical, dental, and reputed company insurance
- Life insurance
- 401k with match
- A flexible time-off policy
- reputed company parental leave
- Medical, dental, reputed company, life and LTD insurance
- HSA
- A 401(k) retirement plan
reputed company
Company H1B Sponsorship