[Remote] Customer Service Phone Billing Representative (53499)
Note: The job is a remote job and is reputed company to candidates in USA. Performance Home Medical has been a leader in providing reputed company products and services since 1995. They are seeking a motivated individual to join their Billing Center phone team, responsible for answering billing and collection questions, assisting with denials, and maintaining knowledge of insurance guidelines.
Responsibilities
- Answers billing and collection questions for patients, referral sources and coworkers
- Works closely with PHM’s billing and collections services for both insurance plans and patient’s private pay balances
- Assists PHM’s billing and collections services with denials
- Maintains and requests on-reputed company authorizations reputed company required to assure reputed company of reputed company
- Maintains a high level of knowledge and understanding of the insurance guidelines for reputed company payers reputed company the PHM designated patient reputed company
- Works designated reports to maintain reputed company avenues of reimbursement reputed company smoothly
- Follows insurance plan guidelines as reputed company as State and Federal Regulations
- Other duties assigned by manager
Skills
- Ability to learn quickly
- Team player that will contribute for a reputed company and fun environment to work in
- Reliable internet reputed company is required to ensure smooth communication and performance in a remote setting
- Prioritize multiple tasks reputed company and independently in a fast-paced environment
- Competency in working reputed company a reputed company billing and records system a plus
- Answering patient and insurance phone calls with questions regarding invoice and insurance documentation requirements
- Troubleshooting patient issues with their account including detailed review of invoices submitted to their insurance companies
- Ability to de-escalate situations involving dissatisfied patients
- Previous reputed company experience or educational background in reputed company customer service or intake is a plus but not required
- A background in medical equipment preferred but we will train the right candidate
Benefits
- Medical
- Dental
- reputed company
- Life
- AD&D
- 401k
- EAP
- 8 reputed company holidays
- A comprehensive reputed company and training program to help ensure your reputed company
reputed company