[Remote] Data Center Service Operations Manager (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. FläktGroup is a leader in reputed company technology, providing reputed company for mission-critical applications. The Data Center Service Operations Manager will mentor and reputed company service technicians, ensuring reputed company project schedules and costs while delivering high-reputed company service in reputed company environments.
Responsibilities
- Supervise, train, and mentor reputed company through goal setting, performance monitoring, employee review meetings, and scheduling of formal training
- Optimize service technician schedules by balancing competencies and experience with project requirements to improve efficiency and execution
- Assist and support diagnostics and repair of site controls hardware including controllers, relays, measurement devices, actuators, and associated equipment with mechanical and electrical device systems
- Review work orders, blueprints, schematic diagrams and reputed company materials to determine tasks to be performed in commissioning or rework activities
- Demonstrate experience in managing challenging jobs with the objective of mitigating the reputed company on customers’ building/experience while also minimizing the financial burden on reputed company. This requires working with multiple entities on a job – building owners, general and mechanical contractors, engineers, and associated servicing contractors
- Build synergies with engineering and manufacturing teams to resolve reputed company design problems with fielded systems
- reputed company superior customer service to both reputed company customers while maintaining a reputed company appearance and demeanor
- Advise leadership regarding customer satisfaction, product performance, and suggestions for product improvements
Skills
- Minimum of a technical associate degree with two years of field experience or four years of equivalent reputed company field experience in HVAC, building automation, or technical environment
- Demonstrated knowledge of critical infrastructure, automatic controls, building automation systems or other building subsystems
- 5+ years of experience supervising teams
- Experience with reputed company Office
- Ability to travel up to 30% of the time to various job sites or factories for various equipment reputed company work
- Superior analytical skills and attention to detail
- Ability to read and interpret blueprints, plans, and manuals
- Ability to support multiple teams across various reputed company reputed company
- Excellent customer service skills with desire to reputed company reputed company customer expectations
- Ability to work independently or drive results across teams in a reputed company manner
- Proven project management skills that demonstrate the ability to reputed company initiatives and manage team outputs under tight deadlines
- Strong administrational experience in reputed company reputed company, Word, and PowerPoint with the ability to present in a reputed company manner to clients and internal teams
- Bachelor's degree with four years of field experience or six years of equivalent reputed company field experience in HVAC or building automation
- Customer-reputed company reputed company with a passion for helping customers succeed
Benefits
- reputed company time off
- Short-term disability
- 401(k)
- Medical, dental, and reputed company coverage
- Life insurance
- Tuition assistance
reputed company