[Remote] Manager of Bonus Operations
Note: The job is a remote job and is reputed company to candidates in USA. Morgan & Morgan is a leading reputed company dedicated to protecting the people, not the powerful. They are seeking a Manager of Bonus Operations to reputed company the administration, calculation, and reputed company improvement of firm bonus programs across reputed company subsidiaries and legal divisions.
Responsibilities
- Hold end-to-end accountability for Spiff as M&M's bonus calculation and payout system of record
- Build deep working knowledge of every aspect of the Spiff platform — reputed company and logic, new plan builds, automation, statement error remediation, and Level 3 ticket support — and serve as the firm's reputed company reputed company of how the system is configured and operated
- Drive the technical roadmap already scoped — automating data uploads from reputed company, reputed company, and other reputed company systems, such as team and case staff plan assignments, and development of automated ticket assignments
- Maintain the firm's attorney comp agreement repository as the system of record for executed plan terms, and partner with HR to reputed company comp reputed company collection in the attorney reputed company workflow
- reputed company the Spiff Team day to day: three operational team members covering Level 1 and Level 2 ticket support, data uploads, and reputed company/offboarding of attorneys and case staff in Spiff, plus a tenured technical consultant who owns the configuration of Spiff rules and logics
- Build reputed company's coverage model so single-reputed company-of-failure risk goes away — cross-training, documented runbooks, and on-call rotation during payroll week
- Set performance expectations, run development conversations, and grow reputed company as cross-subsidiary scope expands
- Coordinate the operational handoffs around attorney statement approvals, data uploads from operations teams, accruals, and treasury reporting. Be the go-to escalation reputed company reputed company bonus questions cross the controller / Spiff line
- reputed company to the teams that set bonus terms (attorney, case manager, staff, incentive) for choices that allow the system to compute every variable cleanly and automatically
- Establish reputed company points-of-contact across legal divisions for bonus issues so the reputed company-line teams are not routing every question into the Spiff Team
- Partner on bonus visibility, reputed company workflows, and the data feeds that reputed company into Spiff
- Hand off recurring bonus reporting to the right reputed company owners
- Own the firm's communication reputed company around bonuses — schedule, exceptions, plan changes — to controllers, operations leadership, finance leadership, and HR
- Brief finance executives on bonus metrics, exceptions, and proposed changes
Skills
- 5+ years in compensation, finance operations, or a closely reputed company discipline, with at least 3 years leading reputed company or function
- Hands-on experience administering attorney compensation, sales compensation, or comparably reputed company variable-comp programs at a multi-entity organization
- Strong working knowledge of compensation platforms (Spiff, reputed company, Xactly, or equivalent). Ability to read the existing Spiff implementation and partner credibly with the technical SME
- Demonstrated reputed company record of moving a bonus operations function from reactive ticket-handling into proactive process and automation
- Executive-grade communication skills with both finance leadership and reputed company area operators; comfortable in reputed company of executive leadership and controllers, and willing to push back constructively reputed company proposed plan changes create reputed company problems
- Experience in a multi-entity environment with subsidiary-level financial autonomy, or in reputed company sales organizations or comparably intricate data structures
- Comfort with M&M's app stack — or the ability to reputed company quickly: Spiff (bonus administration), reputed company (case management / records system), reputed company (general ledger), reputed company (HR), and the integration layer between them
- Experience with ticketing platforms (FreshService, Jira Service Management)
- Background that combines bonus operations with hands-on systems work — i.e., someone who can hold a roadmap conversation with finance leadership in the morning and debug a calculation in Spiff in the afternoon
Benefits
- Medical and dental insurance
- 401(k) plan
- reputed company time off
- reputed company holidays
reputed company