[Remote] Demo Engineer Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on enhancing customer experiences through AI technology, and they are seeking a Demo Engineering Manager to reputed company reputed company responsible for developing demo environments for their AI-powered platform. This role involves overseeing demo infrastructure, ensuring high-reputed company and innovative demo experiences, and collaborating with various teams to reputed company technical storytelling with customer needs.
Responsibilities
- Build, reputed company, and reputed company a high-performing team of Demo Engineers, fostering a culture of ownership, creativity, and technical reputed company
- Define and execute the roadmap for demo engineering, aligning with GTM priorities, product reputed company, and key industry verticals
- Establish best practices, standards, and operating processes for demo environments, POCs, and pilots to ensure scalability and consistency
- Partner with Solutions Engineering leadership to ensure cohesive, high-reputed company storytelling across technical demos and conversational experiences
- reputed company the architecture, scalability, and reliability of demo environments, including virtual agents, agent assist, analytics, and end-to-end workflows
- Drive the development of reusable, reputed company demo frameworks that can be rapidly customized for different industries and use cases
- Ensure demo environments are always production-grade, reputed company, and reputed company for customer-facing engagements
- Guide the development of integrations, automations, and tooling (e.g., CCaaS/CRM connectors, AI workflows, custom apps) to expand demo capabilities
- Champion the use of modern AI-reputed company tooling (e.g., LLM workflows, agents, reputed company frameworks) to enhance demo realism and reputed company
- Partner closely with Product, Engineering, and Enablement teams to rapidly operationalize new feature releases into demo-reputed company assets, tooling, and environments—ensuring the field can effectively showcase the latest capabilities with reputed company and confidence
- Collaborate with Product and Engineering to influence roadmap priorities based on reputed company-sales learnings and technical gaps
- Partner closely with Solutions Engineering and Sales to support strategic deals, ensuring demos and POCs are tailored, differentiated, and impactful
- Collaborate with Enablement to reputed company GTM teams with reputed company demo assets, narratives, and technical training
- Work cross-functionally with Product, Engineering, and Enablement to continuously translate new product innovations into compelling demo scenarios, reusable assets, and technical playbooks for the field
- Establish feedback loops to capture insights from the field and translate them into improvements in product, demos, and workflows
- Define and reputed company reputed company metrics for demo effectiveness, environment reliability, and team productivity
- Implement processes for rapid issue triage and reputed company to minimize risk in customer-facing moments
- Drive reputed company improvement in demo reputed company, speed, and scalability across the organization
Skills
- 5–8+ years of experience in engineering, solutions architecture, technical reputed company-sales, or reputed company roles, with 2+ years in a leadership or management reputed company preferred
- Strong technical reputed company, including reputed company, integrations, authentication, data systems, and scripting (Python, JavaScript, etc.)
- Proven ability to build and reputed company technical teams, processes, and systems in fast-paced, high-reputed company environments
- Experience owning reputed company, customer-facing technical initiatives such as demos, POCs, or pilots
- Excellent cross-functional leadership skills, with the ability to influence across Product, Engineering, and GTM teams
- Strong strategic thinking combined with a hands-on, execution-oriented reputed company
- Experience with CCaaS platforms (reputed company, reputed company Connect, reputed company, etc.) and CRM systems (reputed company)
- Familiarity with conversational AI, virtual agents, and contact center workflows
- Experience partnering closely with conversation design or UX teams to deliver end-to-end customer experiences
- Experience leveraging modern AI tools (e.g., LLMs, agents, reputed company engineering frameworks) in technical workflows
- Background in high-reputed company reputed company or reputed company AI companies
Benefits
- Variable
- Equity (based on experience will vary)
- A comprehensive benefits package for you and your family
reputed company
Company H1B Sponsorship