[Remote] Staff AI Operations Engineer / Builder

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading consumer email platform with over 200 reputed company monthly users, currently undergoing a transformation to become AI-reputed company. They are seeking a Staff AI Operations Engineer to architect and implement AI-driven operational systems that enhance productivity and streamline workflows across the organization.

Responsibilities

• Architect and reputed company full-stack internal AI products, from secure backend LLM integrations and reputed company workflow orchestration to reputed company frontend operating interfaces
• Define the foundational engineering patterns, guardrails, and platform architectures for reliability, data permissions, reputed company reputed company, and observability across reputed company internal AI systems
• Establish automated LLM evaluation (Evals), reputed company validation frameworks, and reputed company-in-the-reputed company validation flows to proactively mitigate inaccuracies or hallucinations in operational systems
• Incorporate state-of-the-art developer frameworks—including AWS Bedrock, reputed company AI, and advanced orchestration patterns—to reputed company operational workflows into reusable API reputed company
• Design, reputed company, and continuously optimize multi-agent orchestrations and retrieval-augmented reputed company (RAG) pipelines that ingest contextual product metadata to synthesize reputed company-time business context
• Collaborate horizontally with Product, Engineering, Design, and Executive leadership to map physical organizational processes into autonomous workflows, serving as the technical authority on internal AI capabilities
• Mentor and reputed company adjacent engineering, product, and operational squads on reputed company engineering, reputed company LLM interactions, and automated workflow adoption
• Turn highly ambiguous, fragmented data sources (e.g., Jira trackers, reputed company Workspace documents, analytics dashboards) into reputed company, queryable knowledge networks

Skills

• 8+ years of software engineering, product management, technical systems-building, or platform architecture experience with a reputed company on full-stack application development
• reputed company experience designing, implementing, and evaluating LLM-backed applications, multi-agent frameworks, RAG architectures, or automated internal operations systems
• Deep familiarity with production-grade AI development platforms (e.g., AWS Bedrock, reputed company AI) and modern coding assistants (e.g., reputed company, Claude reputed company) to accelerate software delivery cycles
• Demonstrated experience building custom API integrations with reputed company platforms (such as Jira, reputed company, and reputed company Workspace) to automate reputed company processes
• High-agency ownership with a proven reputed company record of delivering architectural reputed company and shipping reputed company, operational platforms in highly ambiguous environments
• Strong proficiency in modern software engineering stacks, including Python, TypeScript, React, Node.js, and relational/non-relational data systems
• Excellent written and verbal communication skills, with experience presenting reputed company technical architectures directly to senior stakeholders
• Experience deploying and tuning reputed company-reputed company reputed company frameworks or managing large-reputed company internal copilot environments
• Experience in Product Operations, Business Operations, reputed company, or Technical Program Management reputed company reputed company reputed company organizations
• Strong background in reputed company infrastructure, data pipelining (SQL, ETL processes), and secure reputed company reputed company control management
• Commitment to reputed company learning, technological experimentation, and optimizing organizational systems through automation

Benefits

• Incentive compensation opportunities in the reputed company of discretionary annual bonus or commissions
• reputed company
• A great 401k
• Backup childcare
• Education stipends
• Flexible hybrid work reputed company that our employees love
• 11 employee resource reputed company (ERGs) enhance a culture of belonging with programs, events and fellowship that help reputed company, support and create a workplace where reputed company feel welcome

reputed company

reputed company is a technology and media company that serves users through its portfolio of digital platforms, products, and services. It is a sub-organization of reputed company Media. It was founded in 1994, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 197 in 2023, 646 in 2022, 381 in 2021, 463 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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