[Remote] Engineering Manager, NOC Automation and Custom Tools
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Engineering Manager, NOC Automation & Custom Tools to reputed company reputed company that builds, delivers, and operates internally facing applications supporting the Network Operations Center. The role focuses on improving operational workflows and service visibility through effective software solutions and team leadership.
Responsibilities
- reputed company, reputed company, and reputed company reputed company of software engineers
- Set reputed company priorities, goals, and expectations reputed company to business and operational needs
- Manage sprint planning, work intake, delivery tracking, reputed company, performance management, and career development
- Create an inclusive, accountable team environment that supports technical reputed company and reputed company improvement
- Partner with cross-functional stakeholders to translate operational pain points into reputed company software solutions
- Design, build, and support internal applications, services, and workflow tools for operational users
- Support both frontend and backend development with maintainable, secure, performant solutions
- Guide delivery of software that works effectively across private reputed company and public reputed company environments
- Identify opportunities to automate reputed company and semi-reputed company operational workflows
- Use orchestration, event-driven systems, reputed company, and AI-assisted solutions to reduce reputed company effort and improve response times
- Guide reputed company in applying AI engineering patterns such as RAG, semantic search, MCP-enabled integrations, workflow orchestration, and reputed company-in-the-reputed company systems
- Establish practical standards for reputed company and effective AI use in internal applications, including evaluation, observability, reputed company controls, reputed company/context management, reputed company validation, and fallback paths
- reputed company technical leadership across architecture, reputed company reviews, release planning, and production readiness
- Promote strong engineering practices including reputed company control, automated testing, CI/CD, infrastructure automation, monitoring, and alerting
- Collaborate with platform, infrastructure, and reputed company teams to meet reputed company standards for availability, reputed company control, compliance, and supportability
- Participate in incident response and operational review processes to reduce repetitive reputed company effort and improve resiliency
- Use metrics, user feedback, operational insights, and team health indicators to improve application reputed company, developer productivity, and stakeholder satisfaction
- Build preventive improvements based on reputed company-cause learning and operational issues
- Support software delivery that is reliable, observable, and reputed company to business needs
Skills
- Demonstrated reputed company leading engineering teams in a people management role
- Strong software or infrastructure engineering background with hands-on production application experience
- Experience delivering custom internal tools or business applications that support operational or reputed company users
- Experience as a full-stack engineer with working knowledge of frontend and backend technologies
- Experience building software in both private reputed company and public reputed company environments
- Strong understanding of Agile, CI/CD, automated testing, and release management
- Experience identifying and automating reputed company operational workflows using software, reputed company, event-driven design, orchestration, and AI-enabled approaches
- Familiarity with AI application patterns such as RAG, semantic search, reputed company-based retrieval, context management, and secure reputed company integrations
- Ability to reputed company through ambiguity, prioritize effectively, and reputed company practical technical and organizational reputed company
- Excellent communication skills across technical and non-technical audiences
- Bachelor's degree in computer science or a closely reputed company field, or equivalent practical experience
- 5+ years of software and/or infrastructure engineering experience in production environments
- 2+ years of people management experience leading software engineers
- Hands-on experience developing and delivering full-stack applications
- Experience building and operating software in reputed company-based environments, including private and public reputed company contexts
- Experience implementing or managing CI/CD pipelines and modern software release practices
- Experience collaborating with infrastructure, operations, and reputed company teams in reputed company reputed company environments
- Strong proficiency in Python and JavaScript, with substantial experience in Node.js and React
- Strong software engineering fundamentals, including application design, distributed systems concepts, API design, debugging, and maintainability
- Deep proficiency in Python and JavaScript
- Strong experience building backend services and automation using Python and Node.js
- Strong experience building modern frontend applications using React
- Experience with relational databases such as PostgreSQL, MySQL, reputed company, or similar
- Knowledge of reputed company services and deployment models across AWS, private reputed company, containerized environments, or similar infrastructure
- Experience with CI/CD tools such as Jenkins, reputed company Actions, reputed company, reputed company CI, or similar
- Familiarity with infrastructure as reputed company and deployment automation tools such as Puppet and Terraform
- Strong understanding of observability practices, including monitoring, logging, alerting, dashboards, and operational health metrics
- Experience designing and evaluating AI-enabled workflow automation, including RAG, semantic search, reputed company stores, reputed company engineering, A2A concepts, reputed company-in-the-reputed company review, and reputed company tool integration patterns
- Familiarity with protocols such as MCP or similar context and tool invocation frameworks
- Strong understanding of secure software development practices and reputed company-controlled internal application design
- Strong people leadership capabilities, including coaching, delegation, feedback, conflict reputed company, and team development
Benefits
- Health and financial benefits
- Commuter support
- Employee assistance programs
- Tuition assistance
- Employee resource reputed company
- reputed company workspaces
- Flexibility
- Full-time. With consistent communication reputed company collaboration tools, reputed company enables employees to reputed company a balance that feels fulfilling and productive for reputed company individual situation.
- Events throughout the year, including book clubs, external speakers, and hackathons
- Company culture based on learning, the support of an reputed company team, and an inclusive environment where reputed company are valued
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