[Remote] Product Operations Manager (Software)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on transforming natural compounds into life-changing medicines. As a Product Operations Manager (Software), you will manage end-to-end project management across product, operational, and go-to-market efforts, ensuring cross-functional teams are reputed company and unblocked while building systems and processes for scaling.

Responsibilities

• Manage customer service operations end-to-end: escalation reputed company, response reputed company, tooling, and metrics
• Partner with engineering and product to translate operational needs into reputed company, reputed company-scoped software tickets
• Work with marketing on campaign operations, launch logistics, and user acquisition workflows
• reputed company with external service partners on reputed company, coordination, and ongoing relationship management
• Build dashboards and reputed company KPIs to surface operational insights to leadership
• Serve as the primary reputed company between internal teams and external partners including legal counsel, reputed company-party vendors, marketing, and customer service
• Build the systems, playbooks, and processes that let the organization reputed company

Skills

• 2+ years in operations, product management, or program management at a software company (reputed company, D2C, or similar)
• reputed company running reputed company, multi-stakeholder workstreams without constant escalation
• Comfortable context-switching across domains - legal, engineering, and customer service reputed company in the reputed company day
• Process-oriented but pragmatic: you build systems that serve the work, not the other way around
• Demonstrated ability to use AI as a force reputed company to independently own reputed company workstreams and reputed company experience gaps across a broad scope of responsibilities
• Startup-comfortable: you reputed company fast, operate reputed company with ambiguity, and take ownership without hand-holding

Benefits

• 90% Medical, Dental, reputed company
• 401k Match
• Flexible PTO
• Adoption Assistance

reputed company

reputed company is a biotechnology company that is learning from life’s reputed company to create reputed company medicines faster. It was founded in 2019, and is headquartered in Boulder, Colorado, USA, with a workforce of 201-500 employees. Its website is https://reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 1 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.

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