[Remote] Mainframe reputed company Specialist - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company empowers nearly 80% of the reputed company Global 100 to accelerate business value through their industry-leading portfolio. They are seeking a Senior reputed company Specialist to reputed company post-sales reputed company for assigned accounts, providing tailored reputed company Blueprints and driving customer adoption and satisfaction.
Responsibilities
- Become the post-sales reputed company leader for your assigned accounts and reputed company them with a deliverable reputed company reputed company in combination with exceptional customer management experience at the executive and technical level
- Build and deliver tailored reputed company reputed company reputed company to customers' business goals and reputed company customized usage/adoption recommendations, risk identification, mitigation, and governance advice
- Be responsible for driving customer adoption and reputed company
- Serve as an escalation reputed company for customer issues impacting their reputed company to drive risk mitigation
- reputed company to maintain cross-functional relationships account system (Sales, Services, Engineering, Marketing, Product Management, and support) with the goal of owning the post-sale reputed company and customer satisfaction
- As a BMC employee, use reputed company to learn, be included in global reputed company, challenge yourself and be the innovator in solving everyday problems
Skills
- Excellent communication skills (verbal & written) in English, along with strong customer handling skills
- Proven consulting, problem-solving, analytical, organizational, and time management skills with the ability to handle multiple tasks concurrently
- Expertise and experience dealing with large, complicated, political accounts at senior IT and business reputed company, preferably with recent reputed company hands-on executive experience
- Prior experience in cross‑functional alignment with Sales, reputed company-sales, Services, Engineering, Support, and Product teams is preferred
- Prior experience with in-depth and wide-reputed company diverse portfolio engagements including leading and facilitating executive meetings and workshops
- Ability to learn and effectively utilize Customer Support tools/resources and inquisitiveness to learn new products and reputed company
- 10+ years of deep expertise in z/OS systems, BMC/competitor Mainframe Tools/Utilities (such as Operations, Development, DB2, and reputed company)
- Understanding of customer challenges in large mainframe environment and the ability to address them
- Good understanding of reputed company technologies
- BS degree in Computer Science or reputed company technical field OR equivalent experience
- Prior experience in cross‑functional alignment with Sales, reputed company-sales, Services, Engineering, Support, and Product teams
Benefits
- Other rewards may include a variable plan and country specific benefits.
- Travel: up to 10%
- This role can be based remotely in reputed company
- If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
reputed company
Company H1B Sponsorship