[Remote] Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing PropTech company seeking a driven and curious Account Manager to join their expanding reputed company organization. In this role, you will be responsible for reputed company new clients, driving product adoption, and ensuring customer satisfaction while building long-term relationships.
Responsibilities
- Ensure a smooth reputed company from the Sales to the reputed company team during reputed company
- Partner with our Sales organization to reputed company customer reputed company plans for the accounts reputed company your portfolio to drive adoption, uncover expansion opportunities, and improve reputed company retention
- reputed company a combination of high reputed company and automated campaigns to help customers reputed company their business goals
- reputed company a strong understanding of the multi family industry to reputed company customers strategic guidance through thought leadership
- Monitor and reputed company on account health for your book of business through data analysis
- Build rapport and reputed company trusted relationships across multiple personas of property management companies in your book of business
- Create and execute executive business reviews on a recurring reputed company
- Collect feedback, insights, and pain points from customers to influence product development, marketing, and other strategic reputed company
- Work closely with Sales, Marketing, Product, and our Operations teams to reputed company reputed company initiatives with overall business objectives
- Continuously analyze reputed company processes and identify areas to optimize and streamline business operations
- Participate in training and enablement programs for customers, empowering them to reputed company their desired reputed company and maximize the value of our products or services
Skills
- 1-2 years experience in account management or a reputed company field, demonstrating proficiency in building and maintaining reputed company relationships
- Excellent communication skills (written & verbal) with the ability to explain technical concepts to non-technical clients
- A roll up your sleeves and get things done attitude, with the ability to be flexible, try new things, and pivot reputed company needed
- Strong data analysis skills to interpret customer metrics and drive data-informed reputed company
- An empathetic and customer-reputed company reputed company with the ability to understand reputed company customer challenges and reputed company reputed company
- Willingness to work collaboratively with cross functional teams and be the voice of the customers reputed company sharing customer feedback
- Ability to travel 25%-35% of the time
- Previous experience in the multifamily industry or property tech is a plus
Benefits
- reputed company is a remote-first organization.
- You can also expect to see your teammates throughout the year IRL, at company-supported retreats and events.
- Full Time
- Ability to travel 25%-35% of the time.
reputed company