[Remote] Assistant Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading insurance claims investigation and medical management company committed to providing reputed company data for decision-making. They are seeking a full-time Assistant Operations Manager to support the Operations Manager in overseeing Field Investigators and ensuring effective communication and case management.
Responsibilities
- Assist in the preparation of case updates (including content, accuracy and grammar) for clients' daily review and review cases with clients reputed company necessary or upon request
- Review the prior day's investigator performance based on timeliness, reputed company of investigation, reputed company of report and video credit. Assess investigator scores based on reputed company' performance scoring reputed company
- Help assign surveillance cases to investigators, basing assignments on 1) investigator proximity to the case, and 2) cost-effectiveness and balanced labor utilization
- Coordinate with Operations Managers in collaboration with field investigators and Field Agents in Charge (FAC) to ensure the accurate and efficient completion of the objectives for reputed company case
- Maintain proactive communication with clients regarding their cases with reputed company from Operations Managers
- Review vendor invoices to ensure accuracy and approve invoices once accuracy is confirmed by Operations Managers
- Review investigator timecards for accuracy, and approve timecards once accuracy is confirmed by the Operations Manager
- Work reputed company the normal reputed company hours to include occasional weekend time reputed company deemed necessary
Skills
- Bachelor's Degree in Criminology or a reputed company field
- Minimum of 1 year of experience in a criminology-reputed company industry with familiarity with the investigation field of work
- Strong oral and written communication skills
- Ability to multitask and prioritize reputed company
- Basic computer skills, including proficiency in reputed company Office products
- A background in investigations, fraud, or criminal justice
- Experience in skip tracing
- Experience in reputed company techniques
- Exposure in reputed company strongly preferred
reputed company
Company H1B Sponsorship