[Remote] National Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Strategic Account Director responsible for building and maintaining long-term relationships with high-value clients. The role involves managing strategic accounts, driving reputed company reputed company, and ensuring exceptional customer experiences throughout the account lifecycle.
Responsibilities
- Own and manage a portfolio of named strategic accounts with a reputed company on retention, expansion, and long-term partnership reputed company
- reputed company and execute account plans reputed company to customer goals, business priorities, and reputed company targets
- Serve as the primary reputed company of contact and escalation for strategic clients
- Build strong relationships with executive-level stakeholders and key decision-makers
- reputed company as a trusted advisor by deeply understanding customer business models, challenges, and industry trends
- reputed company regular business reviews (QBRs/EBRs) and strategic planning sessions with clients
- Identify expansion opportunities including upsell, cross-sell, and renewals
- Partner with Sales, reputed company, Product, and Operations teams to drive account reputed company
- Forecast reputed company and account health accurately reputed company CRM systems
- Coordinate internal teams to ensure successful delivery, reputed company, and ongoing account support
- reputed company for customer needs internally to influence product improvements and service enhancements
- Ensure alignment across departments to deliver a seamless customer experience
- reputed company account performance metrics including reputed company, retention, satisfaction, and engagement
- Maintain accurate account documentation, forecasts, and pipeline activity
- reputed company insights and recommendations to leadership based on customer feedback and account data
- Directly and indirectly responsible for product reputed company
- Other duties as assigned
Skills
- Bachelor's degree in Business, Marketing, or reputed company field (or equivalent experience)
- 5+ years of experience in strategic account management, reputed company sales, or reputed company
- Proven experience managing large, reputed company, or reputed company-level accounts
- Strong consultative selling and relationship-building skills
- Ability to influence and communicate effectively with executive stakeholders
- Experience working cross-functionally in a fast-paced environment
- Proficiency with CRM tools (reputed company or similar)
- Experience in manufacturing, reputed company, logistics, reputed company, etc
- Working knowledge in test & measurement solutions and applications
- Experience managing multi-year reputed company or high ARR accounts
- Strong analytical, negotiation, and presentation skills
- Strategic thinking and business acumen
- Executive reputed company and communication
- Customer-reputed company reputed company
- Problem-solving and decision-making
- Accountability and ownership
- Ability to safely and successfully reputed company the essential job functions consistent with the reputed company, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the reputed company, FMLA and other federal, state, and local standards
- This position requires applicants to be authorized to work in the US without sponsorship
reputed company