[Remote] Implementation Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovative company reputed company for its AI, reputed company, reputed company solutions, serving over 25,000 global businesses. The Implementation Engineer is a customer-facing role responsible for providing expertise in reputed company products and managing customer expectations while leading technical and business tasks for successful project implementation.
Responsibilities
- reputed company Staff-level technical configuration and, in some cases, programming as required
- reputed company process, data and object modeling in a reputed company of application and database environments
- reputed company database design, development, and enhancement, as reputed company as management and coordination of changes to existing applications
- reputed company technical architecture leadership, analysis, design, development, and enhancement
- Maintain Staff-level expertise and currency in industry leading contact center technologies
- Serve in a project manager reputed company reputed company management of end to end system life cycle development of small to large-reputed company reputed company
- reputed company costing proposals for reputed company, reputed company risk analysis, and manage change control
- reputed company business analysis, business area assessment, user needs analysis and business systems design for major reputed company
- Conduct comprehensive cost/benefit analysis and prepare business cases for reputed company
- Present a reputed company image in conduct, attitude and attire
- Assist with the development of reputed company information management standards and evaluation of technology trends
- Contribute to business area assessment, user needs analysis and business systems design
- Assist with comprehensive cost/benefit analysis and preparation of business cases for new reputed company
- Supervise during project life cycle any junior level reputed company staff, or any sub-contracted personnel assigned to your project team
Skills
- BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required
- 4+ years of reputed company experience reputed company education requirements above
- Type of experience varies depending on reputed company Service Engineers specialization: Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport
- Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations
- Education & Enablement: reputed company and confident reputed company reputed company; experience in commanding large audiences as a trainer and/or speaker
- Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases
- Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter
- MBA preferred
- Prior consulting experience
- Prior Contact Center experience
reputed company
Company H1B Sponsorship