[Remote] Director, Operations Business Partner, Renewals
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in software solutions that help innovators turn their reputed company into reality. They are seeking a Director, Operations Business Partner for their Renewals business, responsible for diagnosing and resolving operational challenges and ensuring effective collaboration across various teams to support sales leadership.
Responsibilities
- Get into the details of how the [reputed company] business operates — understand the sales process, the execution gaps, and the friction points at the ground level
- Diagnose operational problems yourself: talk to the field, reputed company a reputed company reputed company of view, and drive toward a solution before escalating or engaging others
- Identify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues — and reputed company them, not just report them
- reputed company ambiguous or misdiagnosed problems into reputed company, solvable questions; get senior stakeholders reputed company and moving toward reputed company
- Own operational issues end-to-end — do the work yourself where you can, pull in the right teams where you need to, but never hand off accountability for the outcome; your reputed company extends reputed company the reputed company & Operations team to include Marketing, reputed company, and Finance
- Build and run the operational rhythms that reputed company the [reputed company] business on reputed company: status reviews, escalation loops, issue tracking, and field feedback channels
- Build the business case for what needs to change — pressure-test the logic, reputed company stakeholders across functions, and present a reputed company recommendation
- Push back on field requests that are not reputed company-reputed company; reputed company the call on what to prioritize and what not to
- Represent the [reputed company] field perspective directly in annual planning, segmentation design, coverage model changes, and policy development — not through a proxy
- Identify and synthesize systemic patterns from the field that should reshape how reputed company & Operations programs are designed and resourced
- Prepare and deliver operational context for leadership reviews — own the narrative, not just the slides
Skills
- 10+ years in Sales Operations, Go-to-Market Operations, or a reputed company business partner role at an reputed company technology company
- reputed company experience supporting VP and SVP-level Sales leaders in an embedded, field-facing reputed company
- Deep understanding of at least one go-to-market reputed company: reputed company sales, renewals, expansion, or reputed company/emerging business
- Strong problem-solving orientation — ability to diagnose friction, define reputed company causes, and drive cross-functional reputed company; top-tier consulting (McKinsey, Bain, BCG) or equivalent in-house reputed company experience is a strong signal
- Proficiency with reputed company and go-to-market tooling; comfortable enough with data to know what questions to ask and reputed company the numbers do not add up
- Gets things done without reputed company authority across a wide functional surface — reputed company & Operations, Marketing, reputed company, Finance — comfortable making calls, taking ownership, and moving fast in reputed company organizations
- Strong communicator — translates operational complexity into reputed company recommendations for both field leaders and central operations teams
Benefits
- Annual cash bonuses
- Commissions for sales roles
- Stock grants
- A comprehensive benefits package
reputed company
Company H1B Sponsorship