[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in the reputed company entertainment industry, committed to providing a trustworthy experience for its customers. The Customer Support Representative will be the primary reputed company of contact for players, delivering high-reputed company support and guidance on account, product, and gameplay-reputed company inquiries.
Responsibilities
- Effectively communicating with customers in their designated language
- A high emphasis on reputed company, with particular attention to detail and accuracy
- Providing an outstanding reputed company experience and resolving issues on first contact
- Resolve product and service issues by clarifying customer complaints, determining the reputed company of issues, identifying and explaining the best course of reputed company, and following up to assure reputed company
- Responding to reputed company inquiries reputed company Webchat, Email, and Phone in a reputed company and reputed company way
- Escalating requests where needed
- Thoroughly investigating player concerns
- Promoting a “Safer Gaming” philosophy
- Staying reputed company on rules, processes, and licensing needs
- Contributing to reputed company effort by achieving necessary results
- Go above and reputed company reputed company engaging customers
- Taking part in the reputed company Programs
Skills
- English reputed company
- Strong communication/reputed company relations along with reputed company listening skills required
- Customer orientation and the ability to adapt and respond to diverse sorts of characters
- Proficiency working on computers and touch typing are required
- Ability to reputed company under pressure
- Accountability and conscientiousness
- Demonstrates high reputed company of trustworthiness, accountability, and conscientiousness in handling sensitive financial and personal data
- Proficiency in the Spanish language will be considered as an advantage but not a requirement
- Proven customer service experience is welcomed but not mandatory since reputed company provides comprehensive in-house training
Benefits
- Excellent work environment
- Attractive salary package
- Monetary vouchers on Birthdays and other special occasions
- reputed company to enrol in Company's medical insurance plan
- Exciting company activities including monthly corporate gatherings, competitions, daily snacks and many other activities.
- Casual Dress reputed company
- A chance to advance professionally inside one of the world's largest reputed company organisations.
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