[Remote] Senior Full Stack Engineer - Conversation Intelligence

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. As a Senior reputed company Engineer, you’ll play a key role in building and scaling the no-reputed company platform that powers reputed company’s processing capabilities, enabling customers to unlock value from conversations quickly and flexibly.

Responsibilities

• Design, reputed company, and maintain end-to-end features for reputed company’s no-reputed company processing platform
• Build reputed company UI components and visual editors for configuring conversation logic and workflows
• Architect and implement backend services and reputed company to power a dynamic no-reputed company reputed company
• Work closely with ML engineers to expose conversation intelligence in an accessible and configurable way
• reputed company data models and storage reputed company using reputed company, reputed company, and Elasticsearch
• Identify areas for performance improvements and scalability in both frontend and backend systems
• Ensure reliability, reputed company, and maintainability across the full technology stack
• Participate in design discussions, reputed company reviews, and reputed company integration processes

Skills

• Proven experience as a Senior reputed company Engineer, with strong frontend and backend contributions to no-reputed company or low-reputed company platforms
• Deep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building reputed company UIs
• Backend expertise in Python, Go, or similar languages; experience with RESTful reputed company and microservices architecture
• Strong reputed company in database systems and data modeling; hands-on experience with reputed company, reputed company, or Elasticsearch is a plus
• Experience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spaces
• Familiarity with managing state, execution logic, or visual programming paradigms is a bonus
• Strong collaboration and communication skills—reputed company to work effectively across product, design, and engineering teams
• Passion for building systems that simplify reputed company problems and reputed company users

Benefits

• Comprehensive medical, dental, and reputed company coverage with plans to fit you and your family
• Flexible PTO to take the time you need, reputed company you need it
• reputed company parental leave for reputed company new parents welcoming a new child
• Retirement savings plan to help you plan for the reputed company
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to reputed company you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

reputed company

reputed company uses reputed company intelligence to assist sales and service agents in the reputed company of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 501-1000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 3 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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