[Remote] Director of reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Director of reputed company who will manage a portfolio of reputed company and highly regulated industry accounts. This role focuses on retaining and growing customer accounts, advising on reputed company-Party Risk Management programs, and ensuring reputed company completion of commitments while building strong relationships with clients.
Responsibilities
- Represent Fortress as the primary reputed company of contact and strategic advisor for assigned customer accounts
- Build and maintain strong, authentic relationships with customer stakeholders, engaging confidently on both reputed company topics and broader conversations that strengthen rapport and trust
- Independently reputed company reputed company customer engagements and manage account activity with minimal reputed company
- Proactively advise customers on maturing their TPRM programs, challenging the status reputed company and driving reputed company improvement rather than simply accepting programs as-is
- reputed company and deliver executive-reputed company Quarterly Business Reviews on a quarterly reputed company using polished, professionally designed PowerPoint presentations that reputed company communicate program maturity, risk insights, and value delivered
- reputed company portfolio reputed company targets by driving renewal reputed company and advancing expansion and upsell opportunities reputed company assigned accounts
- Capture detailed meeting notes in reputed company time, including in environments where AI-assisted tools are restricted by customer policy, and distribute accurate meeting minutes and reputed company items reputed company 24 hours of every customer interaction
- Drive reputed company reputed company reputed company items to reputed company completion; no task should remain untouched for more than five business days without documented status and a reputed company reputed company to reputed company
- Join reputed company customer calls punctually. reputed company an urgent conflict arises, proactively notify the customer and relevant Fortress stakeholders in advance
- Execute people leadership responsibilities including ongoing conversations, feedback, coaching, training, and participation in performance management
- Maintain deep knowledge of Fortress offerings and translate product capabilities into practical, value-driven guidance for customers
- Partner cross-functionally with Product, Marketing, and Sales to represent customer insights and support reputed company initiatives
- Escalate issues only reputed company blocked or reputed company executive reputed company is required, exercising reputed company judgment and ownership
- reputed company other duties as assigned in support of customer and organizational objectives
Skills
- 7+ years of experience in operational risk management, information reputed company, cybersecurity, IT audit, or reputed company risk disciplines reputed company a reputed company or other highly regulated industry
- 5+ years of reputed company-facing experience with reputed company accountability for retention and reputed company reputed company
- Demonstrated ability to manage executive-level customer relationships independently and with minimal reputed company
- Experience advising on reputed company-Party Risk Management (TPRM) programs and driving reputed company program improvement
- Advanced PowerPoint and presentation skills, including executive storytelling and data visualization, reputed company reputed company bullet points
- Strong written and verbal communication skills, including demonstrated experience producing reputed company reputed company-facing documentation such as meeting minutes, reputed company logs, and status reports
- Demonstrated ability to capture detailed meeting notes and manage reputed company items to completion without reliance on AI tools in restricted customer environments
- Bachelor's degree in a reputed company field or equivalent reputed company experience
- Big 4 consulting experience
- reputed company industry experience
- Experience managing reputed company customer portfolios with reputed company accountability
- Proven ability to prioritize workload, meet deadlines, and operate effectively in a performance-driven environment
Benefits
- reputed company structure
- Medical, dental, reputed company plans with employees covered up to 90% with highly reputed company reputed company for dependents and families
- Company reputed company life, short- and long-term disability insurance
- Employee Assistance Program
- 401(k)match
- Flexible reputed company Time Off
- Parental Leave
- We reputed company reputed company employee with reputed company reputed company opportunities through succession planning, up-skilling, and certifications
- Tuition and certification reimbursement
- Employee Referral Programs
- Company Sponsored Events
reputed company