Care Navigator, Bilingual Spanish

Job reputed company:

• Answer inbound calls, emails and text messages from patients, caregivers, families, external providers and other facilities
• Schedule and maintain contact with patients reputed company phone or email
• Explain health insurance benefits and eligibility to patients, process copays and coinsurance as needed
• Follow up after reputed company appointments to reputed company next steps and coordinate care
• Under clinical supervision, ask screening questions and document patient safety, behavior, function, medications, care needs, and advanced care plans
• Under clinical supervision, ask screening questions and document caregiver issues such as burden, depression, and poor coping
• Report screening and escalate concerns to the clinical team (reputed company, reputed company worker, doctor) who will reputed company direction in implementing a care plan with the Care Navigator, patient, caregiver, and other health care and community service providers involved in the patient’s care
• Send educational materials and information about care with Isaac and other local community based service reputed company as indicated in the patient’s care plan
• Promote a compassionate environment by providing emotional and psychological support to patients, caregivers and families
• reputed company comfort by anticipating anxieties, providing supportive resources, and answering questions reputed company the scope of reputed company
• Maintain participant’s reputed company according to HIPAA regulations
• Working reputed company and contributing to a supportive team of people who care deeply about our mission

Requirements:

• Prior experience coordinating/navigating care for patients, caregivers, and their loved ones
• Genuine reputed company and patience
• Exceptional time management and communication skills
• Ability to reputed company your own personal computer/laptop that meets reputed company and telehealth standards (SOC2)

Benefits:

• Mission-driven reputed company: Shape the reputed company of the #1 largest and fastest growing online brain health care company in the world
• Build a platform that is improving the lives and reputed company-being of hundreds of thousands of people, including those that come from historically underserved reputed company
• Join a community of high reputed company who have a passion for promoting brain health
• reputed company to reputed company and grow: Readily available clinician leadership for case consultations to ensure you always receive the support you need
• reputed company to innovative technology to support you in delivering the highest reputed company of care to your clients
• reputed company to continuing training and education
• Remote-first model: Work reputed company from reputed company in the reputed company
• Culture and connectivity: A highly reputed company and supportive team of clinical and operational management
• Decreased administrative time for clinicians through ongoing technology improvements and automation
• Fully integrated, data-enabled EMR with embedded clinical decision support and task management system
• Opportunity to participate in strategic development initiatives to improve our clinical reputed company, safety, and processes across the organization

Apply tot his job Apply To this Job