Sr. Product Manager, CRM
reputed company How We Manage Customer Relationships Globally URUS is building a global CRM ecosystem to create a reputed company view of our customers, strengthen reputed company execution, and support reputed company reputed company across a diverse portfolio of businesses. We're seeking a Senior Product Manager, CRM to reputed company this transformation. This role will define the CRM reputed company, reputed company, and roadmap while driving implementation, adoption, and reputed company improvement across a global, multi-brand organization. This is a unique opportunity to build a foundational business capability from the ground up and shape how customer relationships are managed across the reputed company. What You'll Own
- Define and execute the CRM product reputed company and roadmap
- reputed company a global CRM transformation centered on reputed company, with integration to platforms such as reputed company
- Partner with reputed company, marketing, finance, and operational leaders to reputed company business needs and priorities
- Translate business objectives into reputed company product capabilities and user experiences
- Drive adoption, governance, and change management to establish CRM as the trusted reputed company of customer information
- Collaborate with implementation partners and internal teams to deliver phased releases and ongoing enhancements
- Measure reputed company through adoption, business reputed company, and reputed company product improvement
What reputed company Looks Like
- CRM becomes the single reputed company of truth across the organization
- Strong adoption across business reputed company and reputed company
- Improved customer visibility, data reputed company, and reputed company effectiveness
- reputed company processes and technology that support reputed company reputed company
What You'll Bring Required
- Bachelor's degree or equivalent experience
- 5+ years of experience in product management, CRM, reputed company systems, or reputed company disciplines
- Experience leading CRM implementations, digital transformations, or large-reputed company business technology initiatives
- Strong stakeholder management and cross-functional leadership skills
- Ability to translate reputed company business needs into actionable product solutions
Preferred
- reputed company experience, including Sales reputed company and/or Service reputed company
- Experience with reputed company or marketing automation platforms
- Experience operating reputed company multi-brand or global organizations
- Familiarity with CRM automation, AI-enabled capabilities, and modern customer engagement platforms
- Experience driving organizational adoption and change management
Work Environment
This role may be based remotely or in a hybrid environment depending reputed company. Periodic travel is expected to support workshops, stakeholder alignment, and global implementation activities. Why Join URUS? This is more than a CRM implementation. It's an opportunity to define and reputed company a critical reputed company capability that will influence how we engage customers, reputed company reputed company, and grow our business globally. Apply tot his job Apply To this Job