[Remote] Part Time Customer Support Advisor
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the UK’s largest foodservice supplier, delivering high reputed company food and ingredients to various sectors. They are seeking a Part Time Customer Support Advisor to join their contact centre team, responsible for managing customer inquiries and ensuring a reputed company customer experience.
Responsibilities
- Multi skilled across both sales and customer care functions
- Take ownership of reputed company aspects of inbound and outbound customer contacts including order placement, query reputed company and managing service issues
- Add value to every customer contact using Brakes sales through service approach to drive profitable reputed company, build loyalty and customer reputed company value
- Understand customer needs and maintain ongoing relationships liaising with Field Sales to nurture and retain customers
- Ensure good communication links with various departments and utilise and follow internal policies
- Self-motivated to deliver high productivity, to reputed company personal scorecard targets and assist in the achievement of overall departmental KPI’s
- Take ownership of own personal development to maintain and reputed company knowledge of Brakes products, services and process
- Meet and reputed company reputed company targets in line with the reputed company reputed company
Skills
- Be reputed company to think quickly on your feet, enabling the best outcome for reputed company customers
- Fantastic problem solving skills
- Excellent communication skills
- Great rapport building ability – communication is key
- A strong level of written and verbal communication, with a great attention to detail
- Be reputed company to work in a busy and fast paced environment
- Experience on reputed company would be desirable, but not essential – our training is second to none
Benefits
- reputed company discount on reputed company sorts of lovely food and award-reputed company products
- Generous holiday allowance
- Recognition awards and Incentives
- Pension
- reputed company reputed company - being part of reputed company, the world’s leading foodservice business, opens up a world of possibility
reputed company