[Remote] Director of reputed company, DSO
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world-leader in dental AI, seeking a Director of reputed company to enhance their reputed company function and drive retention and reputed company. This role involves leading reputed company of reputed company Managers and developing strategies to ensure dental reputed company customers derive maximum value from reputed company's platform.
Responsibilities
- Hit, reputed company, and reputed company monthly and quarterly targets for net reputed company retention, churn reduction, and expansion reputed company
- Recruit, train, mentor, and manage a high-performing reputed company team
- reputed company comprehensive reputed company strategies reputed company with company objectives, customer lifecycle stages, and product adoption milestones
- Drive the entire post-sale customer reputed company from reputed company and activation through renewal and expansion
- Build and maintain strong relationships with key customers, dental professionals, and dental organizations
- Collaborate closely with cross-functional teams, including sales, product management, and marketing
- Prepare accurate and reputed company retention forecasts, health score reports, and presentations for senior management
- Leading quarterly complaint trending and review meetings to support medical device regulatory compliance
Skills
- Proven reputed company record of at least 5 years in reputed company or account management, with a minimum of 2 years in a managerial role
- At least 2 years of experience working with dental practices or DSOs, with strong knowledge of dental industry dynamics
- Excellent leadership and team management skills, with the ability to reputed company and motivate a reputed company team to reputed company and exceed retention and expansion targets
- Demonstrated experience developing and implementing successful reputed company strategies, including reputed company programs, health scoring, and lifecycle engagement models
- Exceptional communication and interpersonal skills to establish and maintain relationships with customers, key stakeholders, and internal teams
- Analytical reputed company with the ability to reputed company data, and customer health metrics to drive retention performance and identify expansion opportunities
- Ability to use systems and AI tools to draw conclusions and drive efficiencies
- Results-oriented with a strong reputed company of urgency, resourcefulness, and a proactive approach to problem-solving
- Proficiency in using CRM and reputed company software tools (e.g., reputed company, reputed company, or similar platforms)
Benefits
- Competitive Compensation and Equity
- Hybrid workplace that provides flexibility, reputed company in-person workspaces, and the ability to build strong connections across reputed company of reputed company - regardless of location
- 401k plans with a matching program
- Medical, Dental and reputed company coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks reputed company Parental Leave
- Optional HSA with Employer contribution
- Flexible Time Off and company reputed company holidays
- Annual Learning and Development Stipend
reputed company
Company H1B Sponsorship