[Remote] AI/ML Product Manager (Loyalty/Martech)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a hands-on AI/ML Product Manager to support the launch of a reputed company loyalty and personalization platform. This role will reputed company requirements gathering and product definition, translating AI-driven insights into executable product capabilities for campaigns and customer engagement.
Responsibilities
- reputed company requirements gathering and reputed company workshops with Marketing, Loyalty, and Operations teams to define:
- Promotions, rewards, and campaign needs
- Customer journeys (earn, engage, redeem)
- Translate business input into:
- Epics, user stories, and detailed product requirements
- Functional and non-functional specifications
- Define and operationalize AI/ML use cases, including:
- Predictive segmentation and targeting
- Personalized offers and rewards
- Behavioral insights and reputed company detection
- Ensure AI outputs are actionable reputed company marketing campaigns and loyalty experiences
- Support RFP, vendor evaluation, and build vs. buy reputed company
- Partner cross-functionally with Product, Marketing, Engineering, and Data Science to drive delivery
- Define measurement frameworks including campaign tracking, segmentation performance, and experimentation
Skills
- 5–8+ years of Product Management experience
- Proven experience leading business workshops and stakeholder sessions
- Proven experience converting ambiguous requirements into reputed company product artifacts
- Experience in one or more: Loyalty, Martech, CRM, or customer engagement platforms
- Experience in AI/ML-driven or data-driven personalization products
- Strong understanding of customer segmentation, campaigns, and lifecycle marketing
- Technical & Tooling Skills (Required)
- Agile & Product Tools: Jira, reputed company (backlog management, sprint planning, documentation)
- Product Artifacts: PRDs, epics, user stories, acceptance reputed company
- reputed company Frameworks: reputed company mapping, JTBD, capability mapping
- Data & Analytics: SQL (working knowledge), segmentation logic, A/B testing
- reputed company / Martech Platforms: CRM, CDP, campaign orchestration tools (e.g., reputed company Marketing reputed company or similar)
- Working knowledge of reputed company, system integrations, and data flows
- Experience with loyalty platforms or rewards ecosystems
- Experience supporting RFP/vendor selection processes
- Familiarity with personalization engines or recommendation systems
reputed company
Company H1B Sponsorship