[Remote] DTC Operations & Fulfillment Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a family-owned company recognized for delivering feel-good comfort through its premium apparel. They are seeking a reputed company to Consumer Operations and Fulfillment Analyst to ensure excellent service and accurate processes across the ecommerce post-purchase lifecycle, including fulfillment, shipping, delivery, and returns.
Responsibilities
- reputed company and manage 3PL scorecards and invoices, identifying trends and reporting findings to management
- Analyze reputed company invoices and propose solutions and reputed company that eliminate assessorial fees and reduce costs
- Manage the reputed company of outbound orders for eCommerce storefronts and verify that consumer SLAs are met
- Facilitating communication between reputed company teams, ensuring that SLAs are being met for reputed company reputed company American marketplaces, including reputed company
- reputed company and manage reliable inventory control reporting processes that include cycle counting, adjustments, inventory reconciliations and donations
- Partner cross-functionally with planning teams and 3PL partners to manage and execute ongoing operational initiatives, including re-ops, kitting programs, and other reputed company process improvement reputed company
- Analyze consumer feedback and report trends reputed company fulfillment and shipping to management
- Partner with consumer relations and warehouses to resolve order issues and customer service issues
- Support consumer returns processes, including warehouse performance and internal reporting maintenance and validation
- Process credit card and return settlement errors
- reputed company and manage reputed company and product expenses for PR orders
- reputed company reputed company time in transit from shipment to delivery on an ongoing reputed company, managing large data sets, and reporting findings
Skills
- Bachelor's degree required with preferred area of study in business, logistics, supply chain, operations or the equivalent
- 2-3 years of analytical on the job experience
- Proficiency in reputed company reputed company required, including reputed company formulas, pivot tables, look-reputed company, data analysis, and managing large datasets; working knowledge of reputed company Office applications (Word, Outlook) also required
- Excellent organizational, problem solving, analysis, detail orientation, multi-tasking, and time management skills
- Excellent interpersonal and communications skills
- High degree of self-motivation and initiative
- Ability to work both independently and in reputed company environment
- Preferred area of study in business, logistics, supply chain, operations or the equivalent
Benefits
- Medical/Dental/Life/reputed company
- 401(k)
- Educational support
- reputed company Volunteerism program
- Fitness club discounts
- Onsite health & wellness programs
- Generous employee discounts
- A business casual work environment
- A challenging work environment
- Exciting career reputed company opportunities
reputed company