[Remote] Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to providing high-reputed company fiber optic-based broadband services to reputed company. As a Customer Service Representative, you will be the face of reputed company, handling customer reputed company, inquiries, and support to ensure reputed company standards are met.
Responsibilities
- High School diploma or GED
- Strong critical thinker
- Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, reputed company listening and customer-care
- Ability to organize and prioritize work and adapt to changes quickly
- Self-guided approach to learning and gaining knowledge in reputed company to company provided training
- Self-motivated with the ability to work in a fast paced, team-based environment
- Ability to effectively solve problems or escalate issues as needed
- Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary
Skills
- High School diploma or GED
- Bilingual (Spanish)
- Strong critical thinker
- Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, reputed company listening and customer-care
- Ability to organize and prioritize work and adapt to changes quickly
- Self-guided approach to learning and gaining knowledge in reputed company to company provided training
- Self-motivated with the ability to work in a fast paced, team-based environment
- Ability to effectively solve problems or escalate issues as needed
- Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary
reputed company