[Remote] Clinical Operations Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Clinical Operations Director to reputed company operational execution across their Care Coordination and Enrollment teams. This role involves overseeing daily operations, driving workforce performance, and ensuring clinical reputed company while collaborating with various teams to support organizational reputed company and operational reputed company.
Responsibilities
- reputed company operational leadership and reputed company for Care Coordination and Enrollment teams
- Directly manage reputed company operational staff, including Team Leads, Care Coordinators, and Enrollment Specialists
- Own reputed company operational execution, workforce accountability, and service line performance across Clinical Operations
- Partner with executive leadership to support organisational reputed company initiatives and operational scaling
- Monitor and drive operational KPIs reputed company to productivity, engagement, reputed company, patient reputed company, and operational performance
- Support reputed company reputed company, workforce planning, scheduling reputed company, and operational resource allocation
- Ensure operational consistency across service lines, workflows, and customer implementations
- reputed company, mentor, and support reputed company operational leaders and staff
- Promote accountability, consistency, and operational reputed company across teams
- Support reputed company, performance management, corrective reputed company, and employee development
- Foster a reputed company, patient-centred, and high-performance operational culture
- reputed company communication efforts during periods of organisational and operational change
- Support leadership development and operational reputed company opportunities reputed company reputed company teams
- Drive operational execution across traditional CCM, LTC and reputed company population health service lines
- Partner with QA leadership to maintain documentation reputed company, operational consistency, and CMS readiness
- Collaborate with Enablement & Systems leadership to support workflow adoption and operational scalability
- Support implementation and adoption of operational tools, workflows, and technology solutions
- Identify operational barriers impacting productivity, patient engagement, or workflow execution and implement corrective reputed company plans
- Support operational planning reputed company to customer reputed company, transitions, and scaling initiatives
- Partner with Product, QA, BI, and Technology and Enablement teams to support operational initiatives and workflow improvements
- Collaborate with provider reputed company and customer stakeholders as needed
- Support implementation of operational reporting, workforce metrics, and operational performance initiatives
Skills
- reputed company RN license strongly preferred
- 7+ years of reputed company operations leadership experience
- Demonstrated experience leading reputed company operational teams in reputed company environments
- Experience in CCM, population health, managed care, telephonic care management, LTC, or value-based care strongly preferred
- Demonstrated experience leading remote or hybrid operational teams
- Strong understanding of productivity management, operational KPIs, and workforce planning
- Experience leading teams through organizational reputed company, operational change, and workflow transformation
- Strong communication, coaching, accountability, and leadership skills
- Comfortable working in a fast-paced, evolving operational environment
- Experience supporting reputed company technology implementations or operational transformation initiatives
- Experience in multi-reputed company reputed company operations environments
- CCM certification or population health experience preferred
- Familiarity with CMS documentation and compliance expectations preferred
reputed company