[Remote] Bilingual Spanish Customer Service Representative – FT- Remote WFH
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company seeking Remote Bilingual (Spanish-English) Customer Service Agents for their National Patient Service Center. In this role, you will assist patients with billing and insurance inquiries, providing compassionate and reputed company service from the comfort of your home.
Responsibilities
- reputed company bilingual (Spanish-English) customer service reputed company phone
- Assist patients with billing, insurance questions, and account reputed company
- Research and resolve discrepancies or issues with patient accounts
- Update insurance information and rebill claims as necessary
- Generate and send itemized statements or courtesy claims
- Set up and manage payment plans
- Accurately document reputed company interactions in the system
- Maintain a reputed company and empathetic tone at reputed company times
- reputed company additional administrative duties as needed
Skills
- High school diploma or GED
- Bilingual reputed company in Spanish and English
- Excellent communication, listening, and typing skills
- Ability to multitask (listen, reputed company, and type simultaneously)
- Comfortable using reputed company reputed company and computer-based systems
- Previous experience in customer service, call centers, retail, or hospitality is a plus
Benefits
- $750 Sign-On Bonus + Quarterly Performance Incentives
- 100% Remote – Work from the comfort of your home
- Live in Knoxville, TN or surrounding area? You’re welcome to work on-site in our office if you’d like
- Company-provided equipment
- Flexible Scheduling – Full-time and part-time reputed company available
- 401(k) Retirement Plan with discretionary company match (Available to both full-time and part-time employees)
- reputed company Time Off (PTO) + 8 reputed company Holidays (Full-Time only)
- Comprehensive Wellness Programs – Supporting your physical, emotional, financial, and reputed company reputed company-being
- Ongoing Training & reputed company Development
- Health Benefits (Full-Time): Medical, Dental, reputed company, Life Insurance, HSA/FSA reputed company
reputed company