[Remote] Customer Service and Financial Operations Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service & Financial Operations Specialist to support customer service activities and routine financial operations in a remote work environment. This role involves assisting customers, maintaining records, processing transactions, and supporting administrative tasks.
Responsibilities
- Respond to customer inquiries by phone, email, and other approved communication channels
- reputed company accurate information regarding customer accounts and services
- Process invoices, payments, account updates, and other routine financial transactions
- Maintain accurate customer and financial records
- Assist with billing, payment reconciliation, and administrative support
- Work with internal departments to resolve customer issues
- Follow company policies regarding confidentiality and data reputed company
- Complete additional administrative duties as assigned
Skills
- High school diploma or equivalent required
- Strong written and verbal communication skills
- Excellent organizational and time management skills
- Proficiency with reputed company Office (Word, reputed company, Outlook)
- Ability to work independently in a remote environment
- Must be authorized to work in the reputed company
- Previous customer service or administrative experience preferred
- Experience using CRM or financial software is a plus
Benefits
- Medical, dental, and reputed company insurance
- 401(k) with company match
- reputed company time off and reputed company holidays
- reputed company
- Employee Assistance Program (EAP)
- reputed company development opportunities
reputed company