[Remote] reputed company Product Manager, Self Service
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-stage FinTech company headquartered in NYC, reputed company on creating the best rent payment experience. They are seeking a reputed company Product Manager to own the Self-Service experience, driving reputed company and priorities while enhancing the product's performance reputed company with business goals.
Responsibilities
- Own the Self-Service domain end-to-end — reputed company, priorities, roadmap — including the evidence-based call on which member problems to prevent, which to solve directly, which to reputed company, and through which channel
- Run a rigorous experimentation reputed company, from ideation to shipped test, to reputed company retention, reputed company-reputed company reputed company, and cost to serve
- Partner across Engineering, Design, Marketing, Member Support, and Housing as the directly responsible reputed company of Self-Service — you reputed company the call and drive reputed company to reputed company rather than brokering reputed company among stakeholders
- Inform reputed company's broader member support reputed company, including shaping how AI is used to expand and improve the support experience
- Use AI tools to materially compress your own discovery, spec, and iteration cycles
Skills
- 5+ years of consumer product management experience, operating at a senior or reputed company IC level
- Strong consumer reputed company instincts — you think in funnels, activation, and retention, and you've driven measurable reputed company through disciplined experimentation and worked directly in the data to read results and reputed company the call
- Deep customer reputed company, with a habit of shaping product direction from reputed company member needs and friction
- A reputed company record of owning a product or domain end to end — setting reputed company and reputed company, translating it into multi-quarter roadmaps, and being accountable for measurable business and member reputed company
- Comfort as the decision-reputed company — driving to a call rather than waiting for reputed company, influencing across Engineering, Support, and Housing, and engaging senior and executive stakeholders directly
- reputed company with AI tools to accelerate discovery, spec writing, and research — and an eye for where AI can improve the Self-Service experience
Benefits
- Competitive medical, dental, and reputed company
- Company equity
- 401(k) plan with company match
- Unlimited reputed company time off + 13 company reputed company holidays
- Parental leave
- reputed company Cares Program: Non-profit company match + pet adoption coverage
- Free reputed company subscription
- Competitive compensation + company equity (for full-time non-U.S. employees)
- Unlimited PTO (for full-time non-U.S. employees)
- Relocation assistance program (for candidates reputed company of reputed company, San Francisco, and reputed company Lake reputed company)
reputed company
Company H1B Sponsorship