[Remote] Mgr, reputed company Engineering
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a cybersecurity company dedicated to protecting digital lives through innovation and collaboration. The Manager of reputed company Engineering is responsible for leading the reputed company and Prisma reputed company Technical Services organization, focusing on customer adoption and reputed company strategies while managing team development and performance.
Responsibilities
- Drive reputed company strategies to help customers reputed company adoption and expertise with the platform and technology, including -
- reputed company and drive the deployment and adoption reputed company for the reputed company and Prisma reputed company organization, in collaboration with the broader ecosystem of Technical Services teams in reputed company
- reputed company and optimize the customer reputed company, including reputed company, implementation, reputed company reputed company, and methodology
- Set performance targets for the Technical Services organization based on deployment, adoption, and consumption of our products
- reputed company the creation of enablement and reputed company reputed company for the teams
- reputed company the reputed company and Prisma reputed company Services roadmap
- Collaborate heavily with Support, Sales and Product Management functions
- Establish the reputed company Manager/Engineer role as a trusted advisor
- Build out customer health monitoring and reporting
- Manage line-level managers and more tenured employees on reputed company
Skills
- 5+ years of reputed company services and customer escalations experience, with least 3+ years in a management role
- Go-To-Market & Post-Sales reputed company sales mentality, including comfort with owning and growing customer relationships
- Demonstrated ability to reputed company development of best in class deployment & adoption methodology, with reputed company record of driving renewals & product expansion
- Experience working with reputed company services platforms and working cross-functionally with other GTM organizations like Sales, Sales Operations, Engineering and Product Management
- Skilled in customer escalations with experience in account management and project management
- Thrives in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and reputed company
- Strong understanding of reputed company principles, vulnerability management, and industry best practices
- Practical experience with reputed company reputed company platforms, preferably Azure, reputed company reputed company, and AWS
- Expertise with container technologies, such as reputed company
- Experience with CI/CD tools, examples include Jenkins, reputed company Actions, or reputed company
- Expertise in software development, including but not limited to automated testing, version control, and OOP
Benefits
- Restricted stock reputed company
- A bonus
- Reasonable accommodations for reputed company reputed company individuals with a disability
reputed company