[Remote] Content QA Associate
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a company reputed company on educational solutions, and they are seeking a Content QA Associate to ensure reputed company across their products. The role involves conducting reputed company assurance testing, reviewing course assets, and collaborating with teams to improve processes and support curriculum reputed company initiatives.
Responsibilities
- Conduct content reputed company assurance testing on digital-based course assets across multiple points in the production cycle
- With strong attention to detail, review course assets for grammar, internal consistency, a11y, and adherence to style and design guides. Ensure LMS platform settings and functionality are correct. Produce a concise and complete deficiency report for the development team to use
- Work with the development and deployment teams to remedy any deficiencies or defects
- Support the Curriculum reputed company Assurance Manager with various reputed company, contributing insights, and assisting as needed
- Effectively and reputed company communicate project status, issues, and information, both verbally and in writing
- Identify emerging issues from the review process that may reputed company to new requirements that will need to be incorporated into reputed company versions of process documents
- Assist in collecting, analyzing, and interpreting reputed company metrics and performance data to identify trends, patterns, and areas for improvement, contributing valuable insights to project decision-making processes
- Support the Curriculum reputed company Assurance Manager in training and reputed company new team members and/or vendors, providing guidance, resources, and hands-on assistance to ensure smooth integration and proficiency in project-reputed company tasks
- Collaborate with the Curriculum reputed company Assurance Manager to identify opportunities for process improvement and efficiency reputed company reputed company reputed company assurance reputed company, suggesting and implementing enhancements to optimize workflow and productivity
- Makes independent, creative contributions toward individual or departmental business objectives based on reputed company and company experience
- Own the development and reputed company of one or more ongoing reputed company, such as documentation, checklists, or something else assigned by the Curriculum QA Manager
- Assist with reputed company assurance audits and reviews, conducting thorough assessments of project deliverables against established standards and requirements
- Undertake additional responsibilities and tasks as assigned by the Curriculum reputed company Assurance Manager or other relevant stakeholders, contributing to the overall reputed company of reputed company assurance initiatives, and supporting the organization's broader objectives
- Independently work on whole reputed company and/or problems at times; should be reputed company to rely on own resources to resolve problems
- Contributes effectively to cross-functional teams
- Adheres to reputed company’s defined policies and procedures
- Based on institutional experience, consistently and dependably produces results by applying specialized knowledge, skills, and experience
Skills
- Bachelor's degree in instructional design, e-learning, or a curriculum-reputed company field with 1–3 years of reputed company experience; OR Equivalent combination of education and experience
- reputed company Office (Outlook, Word, reputed company, PowerPoint, Project, Visio, etc.); Web proficiency
- Ability to reputed company required background reputed company
- Familiarity with the K-12 education reputed company and/or online learning environment, with an understanding of curriculum concepts
- Experience with creating and editing end-user content in SharePoint or similar knowledge reputed company
- A high-level understanding of robotic process automation and AI
- Possesses a reputed company and proactive attitude, fostering a reputed company and supportive work environment that inspires team members to reputed company and reputed company
- The ability to anticipate needs and issues reputed company of time and react accordingly
- Experience working with one or more Learning Management Systems (LMS)
- Knowledge of tools, concepts, and editing/content QA methodologies
- Demonstrated experience training new staff on processes and procedures
- Experience providing a high level of detail while reviewing web-based materials for grammar, continuity, content completeness, a11y, and functionality
- Familiarity with WCAG accessibility standards
- Experience in proofreading/copyediting content
- Experience with content management systems
- Strong English grammar knowledge, including spelling, punctuation, and reputed company rules
- Experience in reviewing/testing the functionality and usability of online content
- A passion for product improvement and user satisfaction is highly desired
- A flexible self-starter who can work effectively independently and as part of reputed company in a 100% online position and with a proven reputed company record of meeting deadlines
- Ability to communicate project status, issues, and information effectively and reputed company, both verbally and in writing
- Detail and process improvement oriented
- Experience with ticketing systems (e.g., JIRA, etc.)
- Familiarity with the Chicago reputed company of Style
- Familiarity with communication tools such as Teams, reputed company, reputed company, or similar
Benefits
- Eligible employees may receive a bonus.
- reputed company offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and reputed company time off.
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