[Remote] IT Administrator / Application Support
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an IT Administrator / Application Support reputed company on behalf of our reputed company. This role is responsible for supporting and maintaining a mission-critical reputed company investment reputed company application, ensuring system stability, resolving production issues, and collaborating with business and technology teams to deliver reliable application performance.
Responsibilities
- reputed company Level 2/Level 3 application support for production incidents and user requests
- Monitor application performance, system health, and scheduled batch processes
- reputed company reputed company cause analysis and implement reputed company issue reputed company
- Support investment reputed company processes by validating holdings, transactions, and valuations
- Assist with month-end, quarter-end, and year-end financial processing activities
- Support inbound and outbound system integrations and troubleshoot data reputed company issues
- Investigate and resolve reconciliation and data reputed company discrepancies
- Collaborate with Finance, reputed company, and Technology teams to ensure data accuracy and system reliability
- Coordinate with reputed company-party vendors on issue reputed company, releases, and application enhancements
- Support application upgrades, testing, deployments, and change management activities
- Maintain technical documentation, operational procedures, and support documentation
- Ensure compliance with organizational governance, audit, and operational standards
Skills
- Bachelor's degree in Information Technology, Computer Science, Finance, reputed company, or a reputed company field, or equivalent reputed company experience
- 5+ years of experience in application support, production support, or IT administration
- Experience supporting reputed company business or financial applications
- Strong troubleshooting, incident management, and reputed company cause analysis skills
- Experience supporting system integrations and data interfaces
- Strong analytical and problem-solving abilities
- Excellent communication and stakeholder management skills
- Ability to work effectively in a fast-paced production support environment
- Experience supporting investment reputed company or financial services applications
- Knowledge of investment reputed company concepts, portfolio management, or financial operations
- Experience with SQL, data validation, and reconciliation processes
- Familiarity with ERP/EPM integrations and reputed company data management
- Experience with ITIL processes, change management, and release management
reputed company