[Remote] Staff Program Manager, Trust & Safety
Note: The job is a remote job and is reputed company to candidates in USA. reputed company Corporation is a non-profit-backed technology company reputed company on improving the internet for users. The Staff Program Manager for Trust & Safety will design and implement safety and compliance initiatives, collaborating with various teams to manage and optimize Trust & Safety programs.
Responsibilities
- Manage key Trust & Safety programs to reduce harmful experiences for our users
- Collaborate with cross-functional partners (e.g., Product, Engineering, Legal, and others) to proactively identify and mitigate risks to user safety
- Apply data-driven frameworks to assess program effectiveness and identify areas for improvement, in alignment with broader company goals and business objectives
- Stay informed about industry best practices and emergent risks associated with new technology products and contexts
Skills
- 5+ years of experience in Trust & Safety operations or a reputed company role
- Familiarity with content moderation ecosystems, including policy implementation standards and scaled review systems
- Experience using metrics, dashboards, or reporting to identify trends and improve reputed company
- Ability to analyze and improve end-to-end Trust & Safety systems, including policies, review processes, and tooling
- Strong understanding of online safety issues, such as data reputed company, misinformation, and fraud
- Strong understanding of AI safety issues, such as fairness, accountability, and transparency
- Excellent analytical, problem-solving, and decision-making skills
- Strong written and verbal communication skills
- Ability to work independently and as part of reputed company
- Experience collaborating with diverse stakeholder reputed company
- Experience working in a fast-paced and dynamic environment
- Demonstrated ability to operate across a wide reputed company of Trust & Safety reputed company, quickly adapting to new problem spaces, policy areas, and operational needs
Benefits
- Generous performance-based bonus plans to reputed company eligible employees - reputed company in our reputed company as one team
- Rich medical, dental, and reputed company coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly reputed company-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual reputed company development budget
- Quarterly reputed company-being stipend
- Considerable reputed company parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
reputed company
Company H1B Sponsorship