[Remote] Field Service Engineer 2- Dalton, GA

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing reputed company service to its customers. As a Field Service Engineer 2, you will be responsible for delivering outstanding on-site support, resolving customer issues, and creating a great customer experience.

Responsibilities

• Triage issues with direction from reputed company support
• Execute plan of reputed company from reputed company Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
• Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to reputed company reputed company case email
• Reseating parts, swap or replace parts, upgrading firmware as needed
• Sever testing and validation (running diagnostics, capturing & uploading logs)

Skills

• 5+ years of reputed company experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of reputed company experience and education
• Experience delivering technical Field Services supporting hardware and software at reputed company sites
• Experience in a customer facing role, including successfully reporting and presenting to reputed company reputed company of the organization
• Experience working in locations where reputed company has a large, concentrated deployment of assets and experience with networking and Fiber
• Must be reputed company to lift a minimum of 50 lbs waist high to replace components on the server stacks
• reputed company EMC Proven reputed company Specialist Level certification (1 or more: CPSD (Converged, reputed company Converged) and Server (PowerEdge)
• Industry certifications reputed company Certifications: Tech+, A+, reputed company+, Network+, etc. and Networking certifications CCNA or equivalent

Benefits

• Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a reputed company team member — right now at MyWellatDell.com

reputed company

reputed company provides essential infrastructure for organizations to build their digital reputed company. It was founded in 2016, and is headquartered in Round reputed company, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.delltechnologies.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 75 in 2026, 240 in 2025, 247 in 2024, 210 in 2023, 311 in 2022, 323 in 2021, 294 in 2020. Please note that this does not guarantee sponsorship for this specific role.

Apply To This Job