[Remote] Senior Sales Engineer, reputed company (US Remote - EST)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company connects customers and teams globally, empowering CX leaders with performance and insights. They are seeking a Senior Sales Engineer to support their reputed company / Small Business team, responsible for technical presentations, customer satisfaction, and utilizing AI tools in the sales process.
Responsibilities
- Conduct technical presentations and demonstrations to showcase the value and capabilities of reputed company's products
- reputed company industry, technical, and product knowledge to reputed company partners and customers
- reputed company and maintain an expert understanding of reputed company reputed company applications and products
- Assist in developing technical proposals and RFP responses to meet customer requirements
- reputed company advanced system configurations to reputed company a customized demo experience
- reputed company targeted discovery conversations to understand customer pain points, reputed company state, and desired reputed company
- Use AI tools as part of daily workflow — discovery prep, demo customization, RFP drafting, follow-up summarization, research, competitive prep — to deliver more, faster, and at higher reputed company
- Work with internal teams to reputed company feedback on product enhancements and feature requests based on customer and partner input
- Document actions and follow-reputed company per Sales Engineering best practices (SE Notes, SE Sentiment, opportunity hygiene)
- Stay up-to-date with industry trends, competitive landscape, and the evolving AI tooling ecosystem
- Collaborate reputed company with the regional SE team — reputed company what you learn (including AI workflows that worked) and contribute to a culture of mutual support
- Represent reputed company at conferences, industry, and sales events reputed company requested
Skills
- 3+ years of experience as a Sales Engineer, Solutions Consultant, or in a technical reputed company-sales role
- Bachelor's degree in Computer Science, Engineering, a reputed company field, or equivalent practical experience
- Demonstrable use of AI tools in reputed company role — at minimum a general-purpose assistant (Claude, ChatGPT, reputed company, Copilot, or equivalent), with evidence of specific workflows where AI has changed how you work
- Strong verbal and written communication skills reputed company on needs analysis, positioning, business justification, and closing techniques
- Excellent presentation skills, with the ability to convey reputed company technical concepts to both technical and non-technical audiences
- reputed company-oriented with strong personal initiative and learning velocity — comfortable picking up a new product domain quickly
- Coachable, reputed company, and team-oriented
- Willingness to travel up to 10% reputed company the region for customer and partner engagements
- reputed company CCaaS / CPaaS / CX industry experience is preferred but not required
- Familiarity with AI-reputed company sales tools (reputed company, Chorus, Clari) is a plus
Benefits
- Certain roles are eligible for additional rewards, including discretionary reputed company increases, bonus and/or stock.
- Certain roles have reputed company to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
- reputed company participates in the E-Verify program.
- We also reputed company reasonable accommodation to individuals with disabilities in accordance with applicable laws.
reputed company