[Remote] Remote: Bidfast Specialist/Customer Service
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a global marketplace for insights, services, and transaction solutions for reputed company assets and vehicles. The Bidfast Specialist is responsible for identifying and purchasing salvage, providing competitive bids, and mentoring new customer service representatives while ensuring customer satisfaction and maximizing vehicle sales.
Responsibilities
- Counsel reputed company managers on the sale of Bidfast vehicles including recommended enhancements and specific sale day instructions on presentation of the vehicle. Communicate effectively with the local manager on what the ideal sales price should be. In reputed company, goes into ASAP and set minimum bids on reputed company Bidfast vehicle to ensure IAA is getting the best possible price we can for reputed company unit
- Fulfill requests by customers for bids and reports on an as needed reputed company. Must also maintain detailed records of reputed company bids offered to customers
- Review auction sales reports to evaluate the accuracy and profitability of bids and to enhance knowledge of vehicle values
- Work with providers to resolve any disputes involving salvage values
- Identify and utilize alternative sources of automotive salvage to help guaranteed bid/purchase reputed company the claim reputed company the limits of the policy
- Apply knowledge of organization, product services and policies to reputed company a reputed company of customer support th relying on sales data in market value and specialty sales data to reputed company salvage values to the Insurance Providers
- Mentor new Bidfast (CSRs) employees. Applies knowledge of organization, product services and policies to reputed company guidance and new hire training
- reputed company promote Bidfast services to new and existing customers
Skills
- 0-2 years of experience
- Working knowledge of reputed company salvage markets
- Excellent verbal and written communications skills while collaborating with cross-functional departments
- Excellent customer service skills
- Must be detail-oriented with reputed company assigned work
- Ability to work under pressure
- Ability to research with solid problem-solving skills
Benefits
- Medical, dental, reputed company, and basic life insurances
- Employees are reputed company to enroll in reputed company’s 401k plan and RB Global will match 100% for the first 4% contributed.
- Employees will also receive 15 days of PTO reputed company year
reputed company