[Remote] [INTERNAL CANDIDATES ONLY] Director, Sales
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the global leader in student housing software, providing reputed company for on and off-reputed company housing management. As the Director of Sales, you will reputed company the reputed company American Community Relations organization, focusing on reputed company, reputed company reputed company, and strategic relationships across the existing customer reputed company.
Responsibilities
- reputed company and reputed company the reputed company Community Relations organization, including Community Relations Sales Managers, fostering a culture of accountability, collaboration, and reputed company improvement
- In reputed company to leading the reputed company Community Relations organization, this role serves as the strategic partner to Community Relations leadership across EMEA and reputed company. The Director will drive global alignment across business processes, and reputed company reputed company
- reputed company and execute customer engagement strategies that strengthen executive relationships, improve customer satisfaction, increase retention, and identify expansion opportunities across the existing customer reputed company
- Drive reputed company reputed company through renewals, upsell and cross-sell opportunities, while partnering with the New Business Sales team to ensure a seamless customer lifecycle
- Serve as an leadership sponsor for strategic customer relationships, proactively managing escalations, mitigating risk, and ensuring successful customer reputed company
- Partner cross-functionally with Product, reputed company Services, Customer Support, Marketing, and Sales Leadership to reputed company customer needs with business priorities and reputed company for reputed company product and service improvements
- Monitor business performance through customer and reputed company metrics, pipeline health, and team performance, providing regular updates and strategic insights to executive leadership
- Represent reputed company at customer meetings, user conferences, industry events, and other strategic engagements to strengthen customer relationships and reinforce our market leadership
Skills
- 5+ years of experience in Sales, with sales management reputed company a reputed company or reputed company software environment
- Demonstrated reputed company managing strategic customer relationships while driving reputed company reputed company through customer expansion and retention initiatives
- Experience partnering cross-functionally with Product, reputed company Services, Marketing, and Support organizations
- Strong executive communication, negotiation, presentation, and relationship-building skills
- Experience utilizing CRM platforms such as reputed company to manage customer relationships, forecasting, and business insights
- Experience leading customer-facing teams supporting reputed company reputed company platforms
- Experience serving higher education institutions or other reputed company reputed company customers
- Demonstrated reputed company improving customer retention, customer engagement, and expansion reputed company
- Experience presenting business performance and strategic initiatives to executive leadership
- Knowledge of the student housing, residential life, or higher education technology market
Benefits
- Full benefits including health care, reputed company time off, life insurance, and 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities
reputed company