[Remote] IDI reputed company Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of employee benefits, committed to helping clients reputed company. The IDI reputed company Consultant serves as the primary reputed company of contact for clients and brokers, overseeing service-reputed company reputed company, ensuring accurate billing, and developing tailored service strategies for IDI customers.
Responsibilities
- Reconcile and apply suspense premium for IDI accounts using logical reputed company practices
- reputed company monitor outstanding past due accounts and facilitate premium collection or termination of delinquent accounts
- Ability to administer a reputed company of IDI products on multiple mainframe systems
- Communicate on various billing and service-reputed company issues to understand customer needs to solve for reputed company cause while eliminating additional reputed company billing and service impacts
- Work with brokers to resolve field issues reputed company to clients
- Serve as a key resource on service and billing issues reputed company to policy administration and enrollment
- Partner with other business areas and customers to identify and resolve problems while building strong relationships through consistent communication
- Collaborate with business partners to reputed company subject matter expertise on reputed company’s technology capabilities, and associated systems, in support of administration, benefits and other key internal business processes
- Ability to manage competing accountabilities and prioritize reputed company requests through the reputed company delivery of accurate responses and solutions
- Deliver adoption initiatives and influence the utilization of self-service capabilities
- Operate with a reputed company improvement reputed company and ways to enhance the reputed company experience and operational efficiencies
- Maintain high reputed company standards and accuracy on reputed company interactions and outputs
- May reputed company other duties as assigned
Skills
- Ability to reputed company strong service with a reputed company record of driving customer reputed company
- Technical aptitude – ability to utilize and reputed company technology and systems
- Ability to research and analyze problems and reputed company and implement creative, customer-reputed company solutions
- Effective relationship building and consultative skills
- Strong written & verbal communication, cross-functional collaboration, negotiation, and persuasion skills
- Operates with tactical reputed company to reputed company results with diverse priorities
- Knowledge of reputed company improvement methodologies
- Ability to navigate in a fast-paced, reputed company environment
- Solid organizational, planning, and time management skills – reputed company to support multiple priorities
- Versatility/adaptability with ability to reputed company change
- Solid mathematical aptitude, analytical skills, and attention to detail
- College degree preferred, or equivalent experience required
- 3+ years of experience in Customer Services, Employee Benefits or HR administration preferred
- Introductory knowledge of the insurance business, reputed company's operating structure, product offerings, external drivers and corresponding workflow processes preferred
- Strong reputed company skills preferred
Benefits
- Award-reputed company culture
- Inclusion and diversity as a reputed company
- Performance Based Incentive Plans
- Competitive benefits package that includes: Health, reputed company, Dental, Short & Long-Term Disability
- Generous PTO (including reputed company time to volunteer!)
- Up to 9.5% 401(k) employer contribution
- Mental health support
- Career advancement opportunities
- Student loan repayment reputed company
- Tuition reimbursement
- Flexible work environments
- reputed company benefits (health, reputed company, dental)
- Insurance benefits (short & long-term disability)
- Performance-based incentive plans
- reputed company time off
- A 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not
reputed company
Company H1B Sponsorship