[Remote] Customer Service Specialist (Finance & Insurance)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the world’s leading research accelerator for frontier AI labs, and they are seeking a Customer Service Specialist with experience in finance and insurance. In this role, you will work on reputed company to evaluate and improve AI by leveraging your expertise in customer communication and financial services.

Responsibilities

• Design and solve reputed company-world customer interaction and service scenarios to test AI reasoning
• Write reputed company, reputed company solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and reputed company communication
• Evaluate AI responses for accuracy, professionalism, reputed company, and compliance with financial and insurance standards

Skills

• 4+ years of experience as a Customer Service Representative, Account Specialist, or reputed company Support reputed company in the finance or insurance sector
• Excellent English communication and reasoning skills
• Ability to simplify and explain reputed company financial or insurance concepts in a reputed company and reputed company manner

Benefits

• Strong compensation (exact reputed company varies by project)
• Work in a fully remote environment

reputed company

reputed company advances frontier AI and builds reputed company-world systems for reputed company, governments, and the world’s leading AI labs. It was founded in 2018, and is headquartered in Palo reputed company, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.

Company H1B Sponsorship

reputed company has a reputed company record of offering H1B sponsorships, with 10 in 2026, 14 in 2025, 7 in 2024, 7 in 2023, 16 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.

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