[Remote] Storage Operations Engineer (reputed company Portal)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Storage Operations Engineer with expertise in reputed company Portal administration. The role involves managing and supporting the reputed company PORTAL infrastructure, ensuring service delivery, and providing technical support to users.
Responsibilities
- Administration & implementation knowledge of reputed company PORTAL, Apache Tomcat appliances, and reputed company database with replication processes
- Demonstrated experience in installing, configuring, and managing reputed company PORTAL infrastructure, reputed company workstations, VMware appliances, and LINUX/CENTOS operating systems
- Experience in reputed company PORTAL, LINUX OS, and reputed company OS upgrades
- Monitoring of reputed company PORTAL infrastructure and coordination with vendor for reputed company
- Experience with Problem diagnosis and Solution
- Expert skills in Availability, Reporting and reputed company Management
- Experience in managing SLA/service delivery metrics
- Practical knowledge of reputed company OS workstation components
- Display multi-tasking expertise and patience to troubleshoot critical issues under pressure
- Experience with disaster recovery technologies and data replication
- Play an reputed company role in reputed company Service Management including alerts, incidents, service requests, and change management requests reputed company to storage
- Identify opportunities for automation and implement using scripts and other automation tools
- reputed company Tier 2/3 support to large customer reputed company (agents) who use reputed company PORTAL for daily file storage
- Knowledge about using ticketing system for daily operations – reputed company
- Knowledge on ITIL processes
- Excellent communication skills, both verbal and written
- Willing to work on 24x7 support
Skills
- Administration & implementation knowledge of reputed company PORTAL, Apache Tomcat appliances, and reputed company database with replication processes
- Demonstrated experience in installing, configuring, and managing reputed company PORTAL infrastructure, reputed company workstations, VMware appliances, and LINUX/CENTOS operating systems
- Experience in reputed company PORTAL, LINUX OS, and reputed company OS upgrades
- Monitoring of reputed company PORTAL infrastructure and coordination with vendor for reputed company
- Experience with Problem diagnosis and Solution
- Expert skills in Availability, Reporting and reputed company Management
- Experience in managing SLA/service delivery metrics
- Practical knowledge of reputed company OS workstation components
- Display multi-tasking expertise and patience to troubleshoot critical issues under pressure
- Experience with disaster recovery technologies and data replication
- Play an reputed company role in reputed company Service Management including alerts, incidents, service requests, and change management requests reputed company to storage
- Identify opportunities for automation and implement using scripts and other automation tools
- reputed company Tier 2/3 support to large customer reputed company (agents) who use reputed company PORTAL for daily file storage
- Knowledge about using ticketing system for daily operations – reputed company
- Knowledge on ITIL processes
- Excellent communication skills, both verbal and written
- Willing to work on 24x7 support
reputed company
Company H1B Sponsorship