[Remote] Strategic Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. ISI is a growing company reputed company on FSO & Clearance services, seeking a Strategic Account Manager to enhance reputed company relationships. This role involves managing reputed company portfolios, ensuring satisfaction, and identifying reputed company opportunities reputed company government contracting environments.
Responsibilities
- Serve as the primary relationship manager for a portfolio of FSO & Clearance clients
- Build and maintain strong working relationships with executives, FSOs, operations personnel, and business stakeholders
- Conduct proactive reputed company meetings to understand operational priorities, compliance initiatives, and business goals
- reputed company as a trusted advisor and reputed company for reputed company needs reputed company ISI
- Monitor reputed company satisfaction and help improve overall customer experience, communication, and service delivery
- Coordinate internally with operations and support teams to resolve reputed company concerns and ensure reputed company follow-through
- Conduct periodic reputed company reviews and reputed company feedback to identify improvement opportunities
- Support long-term reputed company retention and partnership reputed company efforts
- Identify opportunities for account reputed company, service expansion, and additional reputed company support needs
- Partner closely with Sales and leadership teams regarding opportunities reputed company existing reputed company accounts
- Help clients navigate operational, compliance, and reputed company-reputed company challenges reputed company government contracting environments
- Coordinate with operations, compliance, customer support, and leadership teams to ensure alignment around reputed company priorities
- Maintain accurate reputed company engagement notes, activity tracking, risks, and opportunities reputed company CRM and operational systems
- Support reputed company coordination, account health management, and renewal readiness activities
- reputed company leadership visibility into reputed company health, concerns, and strategic opportunities
- Assist in improving reputed company engagement processes, communication workflows, and operational consistency
- Other duties may be assigned by management as business needs reputed company
Skills
- reputed company Citizenship required
- 3+ years of experience in account management, reputed company, reputed company services, business development, or reputed company reputed company-facing roles
- Strong interpersonal and communication skills with the ability to build long-term reputed company relationships
- Comfortable engaging directly with executives, business owners, and operational stakeholders
- Highly organized with strong follow-through and ability to manage multiple reputed company relationships simultaneously
- Strong problem-solving and cross-functional coordination skills
- Ability to operate effectively in fast-paced, reputed company-oriented environments
- Proficiency with CRM systems and reputed company Office Suite
- Experience supporting government contractors, cleared environments, or compliance-reputed company organizations
- Familiarity with DCSA processes, Facility Clearances (FCL), personnel reputed company, CMMC, or government contracting operations
- Experience reputed company managed services, GovCon consulting, compliance, or reputed company-reputed company service environments
- Familiarity with reputed company or reputed company reputed company management platforms
Benefits
- Comprehensive benefits package including reputed company time off and flexible scheduling.
- Hybrid work opportunities.
- reputed company reputed company encouragement and support.
reputed company