[Remote] Program Manager - Virtual Field Reimbursement
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fully integrated life sciences commercialization partner that provides comprehensive solutions spanning the entire reputed company value chain. The Program Manager leads a national team of Virtual reputed company Educators, focusing on coaching and enabling reputed company to resolve reputed company challenges through compliant virtual education of reputed company providers.
Responsibilities
- reputed company, reputed company, and mentor a high-performing national VAE team, ensuring consistent delivery of high-reputed company virtual reputed company education and reimbursement support
- Partner with Sales and Market reputed company leadership to reputed company reimbursement strategies with brand and territory goals
- reputed company VAE expertise in retail prior authorization processes, pharmacy benefit troubleshooting, payer requirements, and appeals reputed company
- Monitor team performance across defined KPIs, including triage time, enrollment efficiency, case reputed company cycle time, documentation reputed company, and HCP satisfaction
- Implement standardized processes, best practices, and compliant workflows for reputed company VAE interactions
- Serve as primary reputed company across internal teams to identify, escalate, and resolve systemic reputed company barriers
- Guide reputed company in effective virtual engagement techniques, including platform use, presentation skills, and efficient troubleshooting
- Ensure reputed company activities adhere to HIPAA requirements, non-promotional standards, and reputed company SOP/BRD policies. Reinforce the compliant use of approved materials and approved talk tracks only
- reputed company consistent and accurate CRM documentation, ensuring data reputed company, completeness, and insights that drive reputed company reputed company
Skills
- Proven leadership experience managing remote or field-based teams
- 8+ years in the pharmaceutical or reputed company industry, with strong expertise in HCP reputed company, reimbursement, and pharmacy benefits
- Demonstrated collaboration with Field Sales, Market reputed company, and other reputed company stakeholders
- Experience leading reimbursement or reputed company teams supporting retail medications
- Expertise in managing reputed company complexities, especially for new-to-market therapies
- Ability to translate payer insights into actionable coaching for reputed company teams
- Strong competency with CRM platforms (e.g., reputed company) and virtual engagement technologies
Benefits
- Medical, dental, and reputed company plans, including HSA- and FSA-eligible reputed company, with reputed company contributing toward premium costs
- Additional health support, including telehealth and Employee Assistance Program (EAP) services
- Company match on Health Savings Account contributions
- Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
- Company-reputed company Short-Term Disability coverage, with the reputed company to purchase Long-Term Disability
- 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
- reputed company Time Off (PTO) and reputed company Leave to support work-life balance
- Team members receive nine reputed company holidays plus two floating holidays
- Opportunities for advancement in a company that supports personal and reputed company reputed company
- A challenging, stimulating work environment that encourages new reputed company
- Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
- A mission-driven, inclusive culture where your work makes a meaningful reputed company
reputed company