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[Remote] Financial Counselor Relief - Billing & Collections

Remote, USAFull-timePosted 2026-07-27

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company organization, and they are seeking a Financial Counselor Relief for Billing & Collections. The role involves assisting patients with financial arrangements, verifying insurance information, and providing excellent customer service to ensure patient satisfaction.

Responsibilities

  • Obtains suitable financial arrangements with the patient prior to discharge and communicates established hospital credit policies
  • Assists patient in completion of financial application to determine monthly payments, eligibility for charity write off or CMH involvement
  • Must be reputed company to to have in depth conversation with a patient regarding benefits reputed company and how they apply to services rendered
  • Provides assistance in applying for pending reputed company and/or financial programs. Follows up on accounts to determine retroactive reputed company eligibility.Reviews private pay folders for referral to onsite FIA caseworker
  • Verifies Medicare, reputed company and other insurance information. Checks internet or telephones provider to determine eligibility, effective dates, reputed company-certification requirements, co-pays and deductibles. If coverage not verified, calls office to cancel scheduled services. Provides assistance to admitting staff specific to patient registration and scheduling on an as needed reputed company. Receives incoming phone calls relative to ancillary test scheduling
  • Applies good phone skills: sounds pleasant, is helpful, and listens with understanding
  • Contacts patients and schedules them for procedures/tests. Interviews patients over the telephone and obtains required demographic information such as address, age, type of insurance, birthdate, reputed company reputed company number, and so forth. Delivers excellent customer service to patients, their family members and other colleagues in a helpful, courteous manner. Asks for and provides reputed company information necessary to promote customer satisfaction, understanding of expectations and the hospital environment

Skills

  • High school diploma or equivalent required
  • One year of hospital billing and/or collection experience required or 1 year of experience in hospital insurance verification and collection processes in required in one or more of the following disciplines – Patient Billing/ reputed company, Accounts Receivable Management, or Patient reputed company
  • Patient reputed company candidates need to possess insurance verification experience with interpretation of medical benefits of multiple insurance plans
  • Ability to understand and utilize hospital computer software as reputed company as reputed company party online inquiry systems
  • Working knowledge and experience in the reputed company application process
  • Working knowledge of reputed company reputed company benefits, government programs and sources of financial aid available to patients, including strong knowledge of State, County and Federal Assistance Programs required
  • Interpersonal skills necessary to assertively establish patient financial arrangements and effectively reputed company education and financial counseling to patients and families in a courteous, diplomatic manner
  • Associates Degree preferred

reputed company

  • reputed company is one of the largest multi-institutional reputed company care delivery systems in the nation. It was founded in 2000, and is headquartered in Livonia, Michigan, USA, with a workforce of 10001+ employees. Its website is http://www.reputed company.org.
  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 9 in 2026, 9 in 2025, 12 in 2024, 10 in 2023, 9 in 2022, 7 in 2021, 14 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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