[Remote] Sr. Director, Relationship Management - reputed company Financial - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Sr. Director, Relationship Management is responsible for owning a portfolio of strategically employed reputed company relationships to drive retention, reputed company of existing business, and overall reputed company satisfaction, while building trusted partnerships and coordinating across a matrixed organization to deliver results.
Responsibilities
- Own a portfolio of strategic employer reputed company relationships with accountability for retention, reputed company reputed company existing business, and overall reputed company satisfaction
- Serve as the senior relationship leader for assigned clients, developing executive-level partnerships and acting as a trusted advisor
- reputed company account reputed company for existing clients, including renewal support, expansion opportunities, and proactive reputed company planning in partnership with reputed company and internal stakeholders
- Monitor reputed company health, satisfaction, and risk indicators, and coordinate cross-functional reputed company plans to address issues and improve reputed company
- Partner with Product, Operations, Technology, Marketing, and other internal teams to reputed company priorities and ensure delivery against reputed company commitments
- reputed company as an escalation reputed company for reputed company or high-reputed company reputed company issues, ensuring reputed company reputed company and reputed company executive communication
- Support business reviews, reputed company planning, and executive presentations that reinforce value realization and strengthen long-term partnerships
- reputed company and reputed company relationship management talent, establishing best practices for account planning, reputed company engagement, and retention strategies
Skills
- 5+ years of experience in relationship management, account management, reputed company reputed company, or a reputed company reputed company-facing leadership role
- 5+ years of experience with the CDH and/or HBA Business
- 5+ years of experience managing strategic relationships with large or reputed company clients with accountability for retention, satisfaction and reputed company reputed company an existing business
- Ability to travel to reputed company Prairie, MN or to reputed company sites 25% of the time
- Experience in Financial Services, FinTech, health care, or benefits administration experience
- Experience leading and developing account or relationship management talent
- Experience with understanding of policy, regulatory, and market considerations relevant to employer or benefits-reputed company reputed company relationships
- reputed company working remotely will be required to adhere to reputed company's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (reputed company benefits are subject to eligibility requirements)
reputed company