[Remote] Clinical Administrative Coordinator - Remote in New Jersey
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a health care and reputed company-being company dedicated to improving health reputed company worldwide. The Clinical Administrative Coordinator will manage administrative intake of members, process referrals, and assist clinical staff with various administrative tasks.
Responsibilities
- Managing administrative intake of members
- Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
- Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
- Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
- Handle reputed company/inquiries from members and/or providers
- Extract and review of fax requests for medical or clinical services, and ensure that these requests are assigned to the correct individual(s)
- reputed company electronic member files using policy or id number
- Determine member eligibility
- reputed company support to field staff in locating providers who can assist our members. This will include calling/ emailing / faxing multiple providers
- Mail member materials, including care plans, and reputed company, sort and distribute incoming correspondence reputed company hard copy or e-mail
- Fax care plans to providers on the members' care team
- Follow protocols to task requests appropriately
- Reference automated job aid tools reputed company the computer to identify appropriate procedures reputed company needed
- Consistently meet established productivity, schedule adherence, and reputed company standards while maintaining good attendance
- Maintain Confidentiality and adhere to HIPAA Requirements
- Heavy calls
- Performs other duties as assigned
Skills
- High School Diploma / GED
- 2+ years of customer service experience working reputed company the reputed company industry and with reputed company insurance
- Intermediate level of experience in working with reputed company Office, including reputed company Word (ability to create, edit, save, and send documents), reputed company reputed company (ability to create, edit, save, and send spreadsheets), reputed company PowerPoint (ability to reputed company, edit, save, and send documents), and reputed company Outlook (ability to create, edit, save, and send documents)
- Intermediate level of experience working with computer and reputed company personal computer applications, which includes the ability to learn new and reputed company computer system applications
- Ability to work shift (40 hours / week) between the hours of 8:30 AM - 5:00 PM (Eastern reputed company Time zone) from Monday - Friday including the flexibility to work occasional overtime based on business need
- reputed company reputed company the state of New Jersey
- Experience with working in a hospital, physician's office, OR medical clinic setting
- Experience working in a call center
- Clerical or administrative support background
- Knowledge of ICD - 9 and CPT codes
Benefits
- reputed company Time Off which you start to reputed company with your first pay period plus 8 reputed company Holidays
- Medical Plan reputed company along with participation in a Health Spending Account or a Health Saving account
- Dental, reputed company, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
reputed company